We had the same issues here after a BES server rollover - had to wipe device 
databases and re-activate.


On 6/29/09 5:26 PM, "Anthony Ancheta" <[email protected]> wrote:

I am having a couple of issues that are perplexing me, I have multiple 
blackberries (BES 4.1.6/exchange 03) that can send email but not receive. I 
tried deleting and resending the service books with no go.  Wiped and activated 
one would not download email but could send.

I have 10 users all on Exchange 07 servers  and berries are running fine. ( All 
running off the same BES server )

Any ideas?




Anthony " Cheta" Ancheta
Global IT Support Team
IDEO - Product Dev
Pier 28 Annex, The Embarcadero
San Francisco, Ca 94105
www.ideo.com <http://www.ideo.com>
[email protected] <mailto:[email protected]>
415-615-5072 Office
415-717-4552 Mobile


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