I don't see it being a SendAs permission being that they can Send fine just can't receive. Are the users able to send/receive fine with Outlook through Exchange? Did you make any configuration changes to Exchange lately?
Thank You, Jacob Shields Partner Technology Director http://www.buzzworthyconsulting.net <http://www.buzzworthyconsulting.net/> [email protected] Cell: 906.282.2248 Fax: 313.748.1205 BlackBerry Solutions Provider, Virtual Iron Channel One Partner, Dell Registered Partner, Microsoft Affiliate ------------------------------------------------------------------------ ------------------------------------------------------------------------ -------------- NOTICE: The information contained in this message is intended only for the above named and confidential use of the recipient(s). If the reader of this message is not the intended recipient or an agent responsible for delivering it to the intended recipient, you are hereby notified that you have received this document in error and that any review, dissemination, distribution, or copying of this message is strictly prohibited. If you have received this communication in error, please notify us immediately, and destroy all copies of this message. From: [email protected] [mailto:[email protected]] On Behalf Of Kalnitsky, Yury Sent: Tuesday, June 30, 2009 1:12 PM To: [email protected] Subject: Re: [Bes-admins] Sending but not receiving email ? Anthony, This sounds like SendAs permission for besadmin account is not set for those users! This happens for 2 reasons: 1. User is a member of AD protected group(s) - Doman Admins, Print Admins, Print Operators, etc. 2. Inheritance of permissions is blocked on the store level or higher. Check out RIM site - there are many KB's on the issue. Thanks, Yury From: [email protected] [mailto:[email protected]] On Behalf Of Anthony Ancheta Sent: Monday, June 29, 2009 5:26 PM To: [email protected] Subject: [Bes-admins] Sending but not recieving email ? I am having a couple of issues that are perplexing me, I have multiple blackberries (BES 4.1.6/exchange 03) that can send email but not receive. I tried deleting and resending the service books with no go. Wiped and activated one would not download email but could send. I have 10 users all on Exchange 07 servers and berries are running fine. ( All running off the same BES server ) Any ideas? Anthony " Cheta" Ancheta Global IT Support Team IDEO - Product Dev Pier 28 Annex, The Embarcadero San Francisco, Ca 94105 www.ideo.com [email protected] 415-615-5072 Office 415-717-4552 Mobile Checked by AVG - www.avg.com Version: 8.5.375 / Virus Database: 270.13.0/2210 - Release Date: 06/30/09 06:10:00
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