Anthony,
This sounds like SendAs permission for besadmin account is not set for those users! This happens for 2 reasons: 1. User is a member of AD protected group(s) - Doman Admins, Print Admins, Print Operators, etc. 2. Inheritance of permissions is blocked on the store level or higher. Check out RIM site - there are many KB's on the issue. Thanks, Yury From: [email protected] [mailto:[email protected]] On Behalf Of Anthony Ancheta Sent: Monday, June 29, 2009 5:26 PM To: [email protected] Subject: [Bes-admins] Sending but not recieving email ? I am having a couple of issues that are perplexing me, I have multiple blackberries (BES 4.1.6/exchange 03) that can send email but not receive. I tried deleting and resending the service books with no go. Wiped and activated one would not download email but could send. I have 10 users all on Exchange 07 servers and berries are running fine. ( All running off the same BES server ) Any ideas? Anthony " Cheta" Ancheta Global IT Support Team IDEO - Product Dev Pier 28 Annex, The Embarcadero San Francisco, Ca 94105 www.ideo.com [email protected] 415-615-5072 Office 415-717-4552 Mobile
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