Did you check what the patches were supposed to fix when the problem occurred? Maybe they were temporarily rescinding access to the 'send as' permission?
________________________________ From: [email protected] [mailto:[email protected]] On Behalf Of Vance, Trevor K Sent: Thursday, July 02, 2009 11:30 AM To: [email protected] Subject: [Bes-admins] AD Domain Controller reboots causing send problems Greetings, Occasionally, we have had a problem where our domain controllers are rebooted due to patching or a power outage and this has caused a problem where our BB users were unable to send email (receive was ok) until the BES services were restarted. BTSC hasn't offered any insight yet. We're opening a case with RIM, but since it's an intermittent problem and one that isn't easily recreated I'm not expecting great results from them. In early May, the dc's were patched & rebooted - problem occurred. In early June, the dc's were patched & rebooted - problem did not occur. In late June, a power outage occurred - but no issue for the BES. In early July (today), the dc's were patched & rebooted - problem occurred. We have 4 domain controllers on the same subnet (AD Site) that the Exchange 2007 & BES servers reside in. During patching, the reboots are staggered so that there is only 1 down at a time. Any thoughts? Trevor This message contains information that may be privileged or confidential and is the property of the Capgemini Group. It is intended only for the person to whom it is addressed. If you are not the intended recipient, you are not authorized to read, print, retain, copy, disseminate, distribute, or use this message or any part thereof. If you receive this message in error, please notify the sender immediately and delete all copies of this message. Brandon T. Cole Technology Support Specialist Shumaker, Loop & Kendrick, LLP 1000 Jackson Street Toledo, Ohio 43604-5573 419.241.9000 419.321.1228 direct 419.241.6894 fax [email protected] http://www.slk-law.com/ -------------------------------------------------------------------------- Confidentiality Statement: This electronic message contains information from the law firm of Shumaker, Loop & Kendrick, LLP, and may be confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this message is prohibited. If you have received this electronic message in error, please notify the sender immediately by reply e-mail or telephone 800.444.6659.
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