The permissions are fine, since a restart of the BES & netlogon services 
resolves the issue.  We set the permission on the OU and let the user objects 
inherit it, and we've never had to reset them.   I'll ask our AD team what the 
patches were and whether they temporarily rescinded the "send as" permission.

From: [email protected] 
[mailto:[email protected]] On Behalf Of Silva, Yvonne, CTR, 
DMA-Riv/IT
Sent: Thursday, July 02, 2009 8:36 AM
To: A list for BES Admin's to discuss issues, etc.
Subject: Re: [Bes-admins] AD Domain Controller reboots causing send problems

That has happened to us during patching sessions and having to reboot our DC's. 
 We had to set the "send as" permissions back to Full Control on the BB user's 
AD profiles to be able to send from their BB's.  Check those permissions...

Yvonne Ewry, CBT - Network Engineer
Computer Network Support Specialist
Department of Defense - American Forces Network (AFN)
Lockheed Martin - DMA\Riv-IT
23755 Z Street
Riverside, CA 92518
P: 951.413.2453
F: 951.413.6771
DSN:  312-348-1453
E-mail: [email protected]<mailto:[email protected]>
http://afrts.dodmedia.osd.mil/
[cid:[email protected]]

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From: [email protected] 
[mailto:[email protected]] On Behalf Of Cole, Brandon T.
Sent: Thursday, July 02, 2009 8:33 AM
To: A list for BES Admin's to discuss issues,etc.
Subject: Re: [Bes-admins] AD Domain Controller reboots causing send problems

Did you check what the patches were supposed to fix when the problem occurred?  
Maybe they were temporarily rescinding access to the 'send as' permission?



Brandon T. Cole
Technology Support Specialist
Shumaker, Loop & Kendrick, LLP
1000 Jackson Street
Toledo, Ohio 43604-5573
419.241.9000
419.321.1228 direct
419.241.6894 fax
[email protected]
www.slk-law.com<http://www.slk-law.com/>

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From: [email protected] 
[mailto:[email protected]] On Behalf Of Vance, Trevor K
Sent: Thursday, July 02, 2009 11:30 AM
To: [email protected]
Subject: [Bes-admins] AD Domain Controller reboots causing send problems
Greetings,

Occasionally, we have had a problem where our domain controllers are rebooted 
due to patching or a power outage and this has caused a problem where our BB 
users were unable to send email (receive was ok) until the BES services were 
restarted.  BTSC hasn't offered any insight yet.  We're opening a case with 
RIM, but since it's an intermittent problem and one that isn't easily recreated 
 I'm not expecting great results from them.

In early May, the dc's were patched & rebooted - problem occurred.
In early June, the dc's were patched & rebooted - problem did not occur.
In late June, a power outage occurred - but no issue for the BES.
In early July (today), the dc's were patched & rebooted - problem occurred.

We have 4 domain controllers on the same subnet (AD Site) that the Exchange 
2007 & BES servers reside  in.  During patching, the reboots are staggered so 
that there is only 1 down at a time.

Any thoughts?

Trevor


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