That has happened to us during patching sessions and having to reboot our DC's. We had to set the "send as" permissions back to Full Control on the BB user's AD profiles to be able to send from their BB's. Check those permissions...
Yvonne Ewry, CBT - Network Engineer Computer Network Support Specialist Department of Defense - American Forces Network (AFN) Lockheed Martin - DMA\Riv-IT 23755 Z Street Riverside, CA 92518 P: 951.413.2453 F: 951.413.6771 DSN: 312-348-1453 E-mail: [email protected] <mailto:[email protected]> http://afrts.dodmedia.osd.mil/ Disclaimer: This e-mail, including attachments, may include confidential and/or proprietary information, and may be used only by the person or entity to which it is addressed. If the reader of this e-mail is not the intended recipient or his or her authorized agent, the reader is hereby notified that any dissemination, distribution or copying of this e-mail, including its contents and attachments, is prohibited. If you have received this e-mail in error, please notify the sender by a "reply to sender only" message and delete this e-mail immediately and destroy all electronic and hard copies of the communication, including attachments. From: [email protected] [mailto:[email protected]] On Behalf Of Cole, Brandon T. Sent: Thursday, July 02, 2009 8:33 AM To: A list for BES Admin's to discuss issues,etc. Subject: Re: [Bes-admins] AD Domain Controller reboots causing send problems Did you check what the patches were supposed to fix when the problem occurred? Maybe they were temporarily rescinding access to the 'send as' permission? Brandon T. Cole Technology Support Specialist Shumaker, Loop & Kendrick, LLP 1000 Jackson Street Toledo, Ohio 43604-5573 419.241.9000 419.321.1228 direct 419.241.6894 fax [email protected] www.slk-law.com <http://www.slk-law.com/> ________________________________ Confidentiality Statement: This electronic message contains information from the law firm of Shumaker, Loop & Kendrick, LLP, and may be confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this message is prohibited. If you have received this electronic message in error, please notify the sender immediately by reply e-mail or telephone 800.444.6659. ________________________________ From: [email protected] [mailto:[email protected]] On Behalf Of Vance, Trevor K Sent: Thursday, July 02, 2009 11:30 AM To: [email protected] Subject: [Bes-admins] AD Domain Controller reboots causing send problems Greetings, Occasionally, we have had a problem where our domain controllers are rebooted due to patching or a power outage and this has caused a problem where our BB users were unable to send email (receive was ok) until the BES services were restarted. BTSC hasn't offered any insight yet. We're opening a case with RIM, but since it's an intermittent problem and one that isn't easily recreated I'm not expecting great results from them. In early May, the dc's were patched & rebooted - problem occurred. In early June, the dc's were patched & rebooted - problem did not occur. In late June, a power outage occurred - but no issue for the BES. In early July (today), the dc's were patched & rebooted - problem occurred. We have 4 domain controllers on the same subnet (AD Site) that the Exchange 2007 & BES servers reside in. During patching, the reboots are staggered so that there is only 1 down at a time. Any thoughts? Trevor This message contains information that may be privileged or confidential and is the property of the Capgemini Group. It is intended only for the person to whom it is addressed. If you are not the intended recipient, you are not authorized to read, print, retain, copy, disseminate, distribute, or use this message or any part thereof. If you receive this message in error, please notify the sender immediately and delete all copies of this message.
<<image001.png>>
_______________________________________________ Bes-Admins mailing list [email protected] http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins ---------------------------------
