Hey Everyone,
Question for you if you could answer this for me, I'm the BES admin for
our company, we have been having major issues with our blackberry's
losing the BES functionality on their devices. We have Sprint/Nextel as
our service provider and the reason for losing the connectivity is our
phones did not have the "BES add-on" attached to their data plans.
Sprint is explaining the problem as they are doing audit's on their
system recognizing the missing service and pulling the BES service books
from the phone causing the devices to lose connectivity with our server.
This add-on is $20 additional per device per month, on top of the
"Sprint simply everything plan" with 75 users this of course add's up to
a quite a bit of additional money each month.
Do any of you use Sprint/Nextel and are you paying for a BES Add-on to
your data plans? If your using another carrier are you being charged a
monthly fee for use of communicating via BES?
Thank You
Chris Watkins
Tempel Steel
Network Services
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