If you delete the Desktop{SYNC} service book (Options-Advance
Options-Service Book) and connect it to BBM it should allow you to
restore previously greyed out services.Then to restore it, just go back to the service book and click and choose Undelete. It will restore the Sync service book and all will work fine. Sometimes you have to disable calendar and contacts wireless sync as well from within their respective option menus before it will work, but with BBM the initial step should work fine. - J On Thu, Aug 27, 2009 at 10:52 AM, [email protected]<[email protected]> wrote: > I have a user who just lost all of his messenger contacts. > > We have a BES 5.0 server (fully patched) and the user is running a BB Bold > with AT&T. He upgraded the OS on his BB to AT&T's newest release, but the > the phone was acting weird afterwards, so we download back to the older OS > he'd been using before. Now his messenger contacts are all gone? Is there > a way to bring them back from the BES server? Trying to bring them from a > device backup says they are locked?? > > > > > > _______________________________________________ > Bes-Admins mailing list > [email protected] > http://www.dataoutages.com/mailman/listinfo/bes-admins > http://www.dataoutages.com > http://www.dataoutagenews.com > RSS Feed: http://feeds.feedburner.com/Bes-admins > --------------------------------- > > > _______________________________________________ Bes-Admins mailing list [email protected] http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins ---------------------------------
