Dahrl, a wipe and activate should of course do it.. but do we want this?
Thats to easy and typically not what the users wants...
Am 11.02.2010 20:48, schrieb Darhl Thomason:
Guido,
I'll try your alt/cnfg idea.
As for duplicated service books and services, I don't think so, but it's
certainly possible. Sounds like a wipe/reactivate may be the trick to fix
that, right?
Darhl Thomason | SysAdmin | Business Technology
Papa Murphy's Int'l. | d 360-449-4044 | c 360-607-5617 | www.papamurphys.com
-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of Guido Strucksberg
Sent: Thursday, February 11, 2010 11:43 AM
To: A list for BES Admin's to discuss issues, etc.
Subject: Re: [Bes-admins] Enterprise Activation showing up aftermigration toBES
v5
What happens if you try the alt cnfg trick in the EA window ?
- In EA window: ALT cnfg
- In the new window: 3rd line: wireless synch to No ->save.
- In EA window: ALT cnfg
- In the new window: 3rd line: wireless synch to Yes ->save.
This should restart the EA after some min..
Or do you you maybe have duplicated service books/services?
Guido
Am 11.02.2010 20:35, schrieb Darhl Thomason:
We've tried battery pulls, but that only made the icon go away for a few
minutes. Then it came back like a bad dream.
Darhl Thomason | SysAdmin | Business Technology
Papa Murphy's Int'l. | d 360-449-4044 | c 360-607-5617 | www.papamurphys.com
-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of Cole, Brandon T.
Sent: Thursday, February 11, 2010 11:33 AM
To: A list for BES Admin's to discuss issues, etc.; [email protected]
Subject: Re: [Bes-admins] Enterprise Activation showing up aftermigration toBES
v5
I thought I saw someone on here post a similar problem and the solution was to
pull the battery and this will fix itself. Could definitely be mistaken though.
Brandon T. Cole
Technology Support Specialist
Shumaker, Loop& Kendrick, LLP
1000 Jackson Street
Toledo, Ohio 43604-5573
419.241.9000
419.321.1228 direct
419.241.6894 fax
[email protected]
http://www.slk-law.com/
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-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of Darhl Thomason
Sent: Thursday, February 11, 2010 2:32 PM
To: [email protected]; A list for BESAdmin's to discuss issues, etc.
Subject: Re: [Bes-admins] Enterprise Activation showing up aftermigration toBES
v5
No, software versions listed below:
User 1 = 9700 = 5.0.0.405 having issue
User 2 = 9700 = 5.0.0.296 not having issue
User 3 = 8300 = 4.2.2.89 not having issue
User 4 = 9700 = 5.0.0.442 not having issue
User 5 = 9000 = 5.0.0.411 not having issue
User 6 = 9000 = 4.6.0.167 having issue
User 7 = 9000 = 4.6.0.266 having issue
User 8 = 8310 = 4.2.2.170 not having issue
User 9 = 9000 = 4.6.0.282 not having issue
User 10 = 8310 = 4.2.2.170 not having issue
It's all across the board and funny to see so many different versions. We
usually don't update versions, normally letting whatever comes preloaded on it
stay.
Darhl Thomason | SysAdmin | Business Technology
Papa Murphy's Int'l. | d 360-449-4044 | c 360-607-5617 | www.papamurphys.com
-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of [email protected]
Sent: Thursday, February 11, 2010 11:25 AM
To: A list for BES Admin's to discuss issues, etc.
Subject: Re: [Bes-admins] Enterprise Activation showing up after migration
toBES v5
Hi Darhl,
Are the handheld OS versions the same?
Sent on the TELUS Mobility network with BlackBerry
-----Original Message-----
From: Darhl Thomason<[email protected]>
Date: Thu, 11 Feb 2010 11:18:27
To: [email protected]<[email protected]>
Subject: [Bes-admins] Enterprise Activation showing up after migration to
BES v5
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