I got your message but Im not seeing any issues. _________________ Josh Armour MobileOps | Corporate Engineering [email protected] *541-205-4262* _________________
Confidentiality Warning: This e-mail contains information intended only for the use of the individual or entity named above. If the reader of this e-mail is not the intended recipient or the employee or agent responsible for delivering it to the intended recipient, any dissemination, publication or copying of this e-mail is strictly prohibited. The sender does not accept any responsibility for any loss, disruption or damage to your data or computer system that may occur while using data contained in, or transmitted with, this e-mail. If you have received this e-mail in error, please immediately notify us by return e-mail. Thank you.- ------------------------------ On Mon, Feb 22, 2010 at 10:24 AM, Sobey, Richard A <[email protected]>wrote: > Just a gentle poke to a) see if anyone new sees this and b) to check I'm > still subscribed to the list! No emails in 6 days seems a long time. > ------------------------------ > *From:* [email protected] [ > [email protected]] On Behalf Of Sobey, Richard A [ > [email protected]] > *Sent:* 16 February 2010 12:43 > *To:* A list for BES Admin's to discuss issues, etc. > *Subject:* [Bes-admins] GC outage and fix > > Hi all > > > > I’ve just had to fail my BES 5.0.1 over to the standby. From around 0600 > today, I’ve been seeing these errors in the event log: > > > > Log Name: Application > > Source: BlackBerry Messaging Agent bes50 Agent 1 > > Date: 16/02/2010 12:07:54 > > Event ID: 20482 > > Description: > > ResolveNamesMAPI ResolveName(1) succeeded, but list does not contain > EntryID for all items > > > > This is couple with reports of people not being able to send email (but > they can receive) on their device. Also, they were being handled by agent 1. > > > > I think this may be because of some of our GCs being rebooted and then > we’re getting this problem (Cause/Resolution 2, we’re Exchange 2007): > > > > > http://www.port3101.org/featured-blackberry-kb-articles/383-kb13157-blackberry-smartphone-users-unable-send-but-can-receive-messages.html > > > > *My query is has anyone had to do this on their own production system and > has it resolve the issue, or made anything worse?* > > > > Thanks > > > > Richard** > > _______________________________________________ > Bes-Admins mailing list > [email protected] > http://www.dataoutages.com/mailman/listinfo/bes-admins > http://www.dataoutages.com > http://www.dataoutagenews.com > RSS Feed: http://feeds.feedburner.com/Bes-admins > --------------------------------- > > >
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