From: Michele A Cassone <[email protected]>
To: "A list for BES Admin's to discuss issues, etc." <[email protected]>
Sent: Mon, March 15, 2010 2:23:30 PM
Subject: [Bes-admins] Emails received up to 3 hours late on BES
Hi Everyone,
I have a BES 4.1 SP 6 MR 7 in an Exchange 2003 SP2 environment. I'm encountering an issue where a handful of users are receiving mail up to 3 hours late. They receive the message in outlook at a certain time, then receive that message on their blackberry unit 3 hours later.
There are no errors or anything showing up in the event viewers on either the BES server or the Exchange server. I’ve looked through some of the BES logs – router, synch, and dispatch.
I don’t see anything in them that jumps out at me. Has anyone else encountered this? I have a mixture of 8330 Curves and 8350i Nextel Curves on the system. My carrier is Sprint. The devices experiencing the issue are 8330 curves, all of which are updated to the newest OS.
Thanks in advance,
Michele A Cassone | Network Administrator | EnviroTrac Ltd. | 5 Old Dock Road, Yaphank NY 11980
631.924.3001(office) | 631.924.5001(fax) | [email protected]
______________________________________________________________________
Solutions in Action - http://www.envirotrac.com
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