Hi Will, Yes, I've already done this, I'm afraid. Also, these users are in the same IT Policy.
Thanks, Michele A Cassone | Network Administrator | EnviroTrac Ltd. | 5 Old Dock Road, Yaphank NY 11980 631.924.3001(office) | 631.924.5001(fax) | [email protected] ______________________________________________________________________ Solutions in Action - HYPERLINK "http://www.envirotrac.com"http://www.envirotrac.com CONFIDENTIALITY: This e-mail (including any attachments) may contain confidential, proprietary and privileged information, and unauthorized disclosure or use is prohibited. If you received this e-mail in error, please notify the sender and delete this e-mail from your system. -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Will Peters Sent: Monday, March 15, 2010 7:23 PM To: [email protected] Subject: Re: [Bes-admins] Emails received up to 3 hours late on BES This may seem like a silly suggestion or you may have already tried this. However when my users complain about this (the once or twice that they have) all I had to do was pull the battery out of the phone and let it boot back up and the problems did not continue. If you already tried that - have you tried reactivating the users in BES? Do you have different IT policys for different users? Sent from my Verizon Wireless BlackBerry -----Original Message----- From: [email protected] Date: Mon, 15 Mar 2010 18:24:55 To: <[email protected]> Subject: Bes-Admins Digest, Vol 26, Issue 36 Send Bes-Admins mailing list submissions to [email protected] To subscribe or unsubscribe via the World Wide Web, visit http://www.dataoutages.com/mailman/listinfo/bes-admins or, via email, send a message with subject or body 'help' to [email protected] You can reach the person managing the list at [email protected] When replying, please edit your Subject line so it is more specific than "Re: Contents of Bes-Admins digest..." Today's Topics: 1. Re: Emails received up to 3 hours late on BES (Don Andrews) ---------------------------------------------------------------------- Message: 1 Date: Mon, 15 Mar 2010 15:23:15 -0700 (PDT) From: Don Andrews <[email protected]> Subject: Re: [Bes-admins] Emails received up to 3 hours late on BES To: "A list for BES Admin's to discuss issues, etc." <[email protected]> Message-ID: <[email protected]> Content-Type: text/plain; charset="utf-8" Are they all on the same Exchange server?? The same mail agent? ________________________________ From: Michele A Cassone <[email protected]> To: "A list for BES Admin's to discuss issues, etc." <[email protected]> Sent: Mon, March 15, 2010 2:23:30 PM Subject: [Bes-admins] Emails received up to 3 hours late on BES Hi Everyone, ? I have a BES 4.1 SP 6 MR 7 in an Exchange 2003 SP2 environment. I'm encountering an issue where a handful of users are receiving mail up to 3 hours late. They receive the message in outlook at a certain time, then receive that message on their blackberry unit 3 hours later. ? There are no errors or anything showing up in the event viewers on either the BES server or the Exchange server.? I?ve looked through some of the BES logs ? router, synch, and dispatch. ? I don?t see anything in them that jumps out at me. Has anyone else encountered this?? I have a mixture of 8330 Curves and 8350i Nextel Curves on the system. My carrier is Sprint. The devices experiencing the issue are 8330 curves, all of which are updated to the newest OS. ? Thanks in advance, ? ? Michele A Cassone | Network Administrator | ?EnviroTrac Ltd. | 5 Old Dock Road, Yaphank NY 11980 631.924.3001(office) | 631.924.5001(fax) ?| [email protected] ______________________________________________________________________ Solutions in Action - http://www.envirotrac.com CONFIDENTIALITY: This e-mail (including any attachments) may contain confidential, proprietary and privileged information, and unauthorized disclosure or use is prohibited. If you received this e-mail in error, please notify the sender and delete this e-mail from your system. -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://www.dataoutages.com/pipermail/bes-admins/attachments/20100315/6c 86cd94/attachment.html> -------------- next part -------------- A non-text attachment was scrubbed... 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