We actually had it happen today to a Curve 8530 user. This was the 2nd one happen in one day. This is getting scary.
-----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Jonathan Barker Sent: Monday, April 05, 2010 02:33 PM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Can't receive on Blackberry There's a known issue with 4.1.6 where folder redirection gets changed from Inbox to something else that doesn't include the inbox. This is fixed in 4.1.7. In my environment it only happened to Storm devices. -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of McArdle, Sean Sent: Monday, April 05, 2010 11:30 AM To: '[email protected]' Subject: Re: [Bes-admins] Can't receive on Blackberry Check to make sure redirection is not disabled on his account. I had this a few times when we were on 4.1. Sean McArdle Technical Support Manager Columbia County Bd of Comm Phone: 706.868.3393 Fax: 706.868.3398 This email, as well as any file(s) transmitted with it, are for the intended recipient(s), and may contain legally protected, confidential or privileged information. If you are not the intended recipient, be advised that you have received this email in error, and that any use, dissemination, forwarding, printing, storing or copying of this email is strictly prohibited. Please notify the sender if this was received in error and destroy the message, any attachments and all copies. ----- Original Message ----- From: [email protected] <[email protected]> To: A list for BES Admin's to discuss issues, etc. <[email protected]> Sent: Mon Apr 05 14:09:03 2010 Subject: Re: [Bes-admins] Can't receive on Blackberry Check the BES permissions on his mailbox? What about contacts/calendar etc...? that sync both ways ok? On Mon, Apr 5, 2010 at 2:03 PM, Moller, Doreen <[email protected]> wrote: > 4.1.7 > > -----Original Message----- > From: [email protected] > [mailto:[email protected]] On Behalf Of Jonathan > Barker > Sent: Monday, April 05, 2010 02:02 PM > To: A list for BES Admin's to discuss issues, etc.; [email protected] > Subject: Re: [Bes-admins] Can't receive on Blackberry > > What version of BES are you running? > > -----Original Message----- > From: [email protected] > [mailto:[email protected]] On Behalf Of Moller, > Doreen > Sent: Monday, April 05, 2010 11:00 AM > To: [email protected]; A list for BES Admin's to discuss issues, etc. > Subject: Re: [Bes-admins] Can't receive on Blackberry > > Yes - I have tried that. A month ago he had the same problem and had > to wipe and resins. > > -----Original Message----- > From: [email protected] > [mailto:[email protected]] On Behalf Of Cameron S. > Hoffman-Brown > Sent: Monday, April 05, 2010 01:58 PM > To: A list for BES Admin's to discuss issues,etc. > Subject: Re: [Bes-admins] Can't receive on Blackberry > > Have you tried re sending service books? > Cameron S. Hoffman-Brown > [email protected] > 1 (925) 980-9375 (Cell) > 1 (888) MR-DECA1 (Toll Free) > 1 (925) 449-9751 (Fax) > Sent from my BlackBerry > BB Pin 20FA00B1 > > -----Original Message----- > From: "Moller, Doreen" <[email protected]> > Date: Mon, 5 Apr 2010 13:57:08 > To: A list for BES Admin's to discuss > issues,etc.<[email protected]> > Subject: [Bes-admins] Can't receive on Blackberry > > _______________________________________________ > Bes-Admins mailing list > [email protected] > http://www.dataoutages.com/mailman/listinfo/bes-admins > http://www.dataoutages.com > http://www.dataoutagenews.com > RSS Feed: http://feeds.feedburner.com/Bes-admins > --------------------------------- > Bes-Admins mailing list is sponsored by Dataoutagenews.com. > http://www.dataoutagenews.com > > _______________________________________________ > Bes-Admins mailing list > [email protected] > http://www.dataoutages.com/mailman/listinfo/bes-admins > http://www.dataoutages.com > http://www.dataoutagenews.com > RSS Feed: http://feeds.feedburner.com/Bes-admins > --------------------------------- > Bes-Admins mailing list is sponsored by Dataoutagenews.com. > http://www.dataoutagenews.com > ********************************************************************* > This message and any attachments are solely for the intended recipient. > If you are not the intended recipient, disclosure, copying, use or > distribution of the information included in this message is prohibited > -- Please immediately and permanently delete. > > _______________________________________________ > Bes-Admins mailing list > [email protected] > http://www.dataoutages.com/mailman/listinfo/bes-admins > http://www.dataoutages.com > http://www.dataoutagenews.com > RSS Feed: http://feeds.feedburner.com/Bes-admins > --------------------------------- > Bes-Admins mailing list is sponsored by Dataoutagenews.com. > http://www.dataoutagenews.com > _______________________________________________ > Bes-Admins mailing list > [email protected] > http://www.dataoutages.com/mailman/listinfo/bes-admins > http://www.dataoutages.com > http://www.dataoutagenews.com > RSS Feed: http://feeds.feedburner.com/Bes-admins > --------------------------------- > Bes-Admins mailing list is sponsored by Dataoutagenews.com. > http://www.dataoutagenews.com > ********************************************************************* > This message and any attachments are solely for the intended > recipient. If you are not the intended recipient, disclosure, copying, > use or distribution of the information included in this message is > prohibited -- Please immediately and permanently delete. > > _______________________________________________ > Bes-Admins mailing list > [email protected] > http://www.dataoutages.com/mailman/listinfo/bes-admins > http://www.dataoutages.com > http://www.dataoutagenews.com > RSS Feed: http://feeds.feedburner.com/Bes-admins > --------------------------------- > Bes-Admins mailing list is sponsored by Dataoutagenews.com. > http://www.dataoutagenews.com > _______________________________________________ Bes-Admins mailing list [email protected] http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins --------------------------------- Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com _______________________________________________ Bes-Admins mailing list [email protected] http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins --------------------------------- Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com _______________________________________________ Bes-Admins mailing list [email protected] http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins --------------------------------- Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com ********************************************************************* This message and any attachments are solely for the intended recipient. If you are not the intended recipient, disclosure, copying, use or distribution of the information included in this message is prohibited -- Please immediately and permanently delete. _______________________________________________ Bes-Admins mailing list [email protected] http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins --------------------------------- Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
