Our blackberry admin is out and I'm doing my best (which isn't very good
- this isn't my primary responsibility or even my secondary) to fill her
shoes. We have a client with the JVM Error 102. I'm in the BES software
with the device connected. I have the proper OS installed on my
workstation. I'm in the proper groups/policies to be able to do this.
When I right click and tell it to load it says...

Device load initiated.
Device load completed.
A fatal error has occurred while updating your device's software. Please
try again.
No valid configuration found for connected device type.

This isn't super urgent because I've given the client a replacement but
I was hoping I could get this finished before she comes back Monday. Any
suggestions? It's a 8830 (Verizon) blackberry.
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