If you can use the browser, then data part is OK, but I would suggest checking the device provisioning with RIM or your Telco. Sometimes, devices get re-provision incorrectly - BIS instead of BES...
-----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Eggan, Mark Sent: Monday, May 10, 2010 5:24 PM To: A_List_for_BES_Admin's_to_discuss issues Subject: Re: [Bes-admins] No data connection on a phone Delete the appropriate service book on the phone - then resend service books. I have to delete Desktop [CICAL], Desktop [SYNC] and Desktop [OTASL] at times on various devices. Options > Advanced Options > Service Books Thanks! Mark Eggan x8142 Please consider your environmental responsibility before printing this e-mail -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Art Alexion Sent: Monday, May 10, 2010 2:22 PM To: A_List_for_BES_Admin's_to_discuss issues Subject: [Bes-admins] No data connection on a phone One phone seems to have lost its ability to connect with BES for any data. Phone stuff, like calls and text, working fine. Battery pulls and service books have been tried. I even tried updating the host routing table. Any ideas? -- Art Alexion Resources for Human Development, Inc. 215-951-0300 x3075 4700 Wissahickon Ave. [email protected] Philadelphia, PA 19144 267-615-3172 _______________________________________________ Bes-Admins mailing list [email protected] http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins --------------------------------- Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com _______________________________________________ Bes-Admins mailing list [email protected] http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins --------------------------------- Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
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