We just spent a weekend fighting this exact issue. Server 2008 domain
controllers limit the number of connections that can be made by a single
account. Check out this support article: http://support.microsoft.com/kb/949469
We had to enable verbose logging on the DCs to see the errors, but this was the
root cause of our BB issues as well as a couple of other things.
Feel free to contact me directly if you have questions, happy to save you many
hours of pain.
-Dan
---
Dan Pratt
Telecommunications Specialist
Fish & Richardson P.C.
225 Franklin St.
Boston, MA 02110
DID: 617-521-7027
From: [email protected]
[mailto:[email protected]] On Behalf Of Shari Shostak
Sent: Friday, June 04, 2010 2:09 PM
To: A list for BES Admin's to discuss issues, etc.; [email protected]
Subject: Re: [Bes-admins] Upgraded Domain from 2003 to 2008 R2... now can't
send external emails via BB
We also reboot BES whenever we have to reboot any DC or Exchange Server. This
is likely the fix you need if you are on Exchange 2003.
From: [email protected]
[mailto:[email protected]] On Behalf Of John Luth
Sent: Friday, June 04, 2010 12:45 PM
To: [email protected]; A list for BES Admin's to discuss issues, etc.
Subject: Re: [Bes-admins] Upgraded Domain from 2003 to 2008 R2... now can't
send external emails via BB
Try restarting Dispatcher service; we have this problem intermittently on our
4.1 and 5.0 servers whenever GC/DCs are rebooted. Basically the BES doesn't
reconnect to the DC correctly; thwn you try to send a message, it does a global
catalog lookup to validate your account, and that is what is faililng and
causing the red x.
On Fri, Jun 4, 2010 at 1:41 PM,
[email protected]<mailto:[email protected]>
<[email protected]><mailto:[email protected]>> wrote:
Exchange 2003 SP2...
What specifically should I check about the MAPI profile?
________________________________
From: Shari Shostak
<[email protected]><mailto:[email protected]>>
To: "[email protected]<mailto:[email protected]>"
<[email protected]><mailto:[email protected]>>; "A list for BES
Admin's to discuss issues, etc."
<[email protected]><mailto:[email protected]>>
Sent: Fri, June 4, 2010 1:32:04 PM
Subject: RE: [Bes-admins] Upgraded Domain from 2003 to 2008 R2... now can't
send external emails via BB
If you are using Exchange 2010, there is something called throttling that needs
to be adjusted for message flow to work. Also check MAPI profile on BES server.
From:
[email protected]<mailto:[email protected]>
[mailto:[email protected]<mailto:[email protected]>]
On Behalf Of [email protected]<mailto:[email protected]>
Sent: Friday, June 04, 2010 12:29 PM
To: BES Admin Users Group
Subject: [Bes-admins] Upgraded Domain from 2003 to 2008 R2... now can't send
external emails via BB
Any idea what updating the domain controllers to 2008 R2 could have broken? I
just get a red X now trying to send external BB messages.
BES 5, fully patched. thx
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