In reply to " Moving BES 5 server to new hardware 
([email protected])"

RIM has a user migration tool. As long as you are using the same platform 
that would allow you to move the users from one BES server to the other. 
It seemed simple to use and it might do the trick if you are moving to the 
same mail environment. We were moving from Exchange to Domino and the data 
formats do not match so it would not work for us. But as I said, the same 
format should be fine.

Bart Ivey
Systems Administrator
The Finish Line USA, Inc.



From:   [email protected]
To:     [email protected]
Date:   06/17/2010 09:02 PM
Subject:        Bes-Admins Digest, Vol 29, Issue 36
Sent by:        [email protected]



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Today's Topics:

   1. Moving BES 5 server to new hardware ([email protected])
   2. Re: Moving BES 5 server to new hardware (Remzi Semsettin Turer)
   3. (no subject) (Moller, Doreen)
   4. Re: (no subject) (Chris Burwell)
   5. Re: (no subject) (Reardon, Diane)


----------------------------------------------------------------------

Message: 1
Date: Thu, 17 Jun 2010 12:54:34 -0700 (PDT)
From: "[email protected]" <[email protected]>
Subject: [Bes-admins] Moving BES 5 server to new hardware
To: [email protected]
Message-ID: <[email protected]>
Content-Type: text/plain; charset="us-ascii"

Our BES 5 server is on some old, out-of-warranty hardware and I just got a 
budget for a new server...

Question:  What's the best way to go about doing a server move?

BES is currently running on a 2003 Server, running 5.0.  Ideally, I would 
move it to a 2008 R2 server with much more RAM etc etc...
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Message: 2
Date: Thu, 17 Jun 2010 16:51:11 -0400
From: Remzi Semsettin Turer <[email protected]>
Subject: Re: [Bes-admins] Moving BES 5 server to new hardware
To: "[email protected]" <[email protected]>, "A list
                 for BES Admin's to discuss issues,              etc." 
<[email protected]>
Message-ID: <c84002ff.2230a%[email protected]>
Content-Type: text/plain; charset="iso-8859-1"

Where is the SQL Server? Or are you using MSDE? If SQL server is on a
separate box, get a temporary SRP from RIM, install new server to the same
Blackberry domain and SQL server instance. Move users to the new machine.
Decommission the old one. That?s the easiest way, no outages.


On 10-06-17 3:54 PM, "[email protected]" 
<[email protected]>
wrote:

> Our BES 5 server is on some old, out-of-warranty hardware and I just got 
a
> budget for a new server...
> 
> Question:  What's the best way to go about doing a server move?
> 
> BES is currently running on a 2003 Server, running 5.0.  Ideally, I 
would move
> it to a 2008 R2 server with much more RAM etc etc...
> 
> 
> 
> 
> 
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Message: 3
Date: Thu, 17 Jun 2010 17:22:31 -0400
From: "Moller, Doreen" <[email protected]>
Subject: [Bes-admins] (no subject)
To: "A list for BES Admin's to discuss issues,           etc."
                 <[email protected]>
Message-ID:
 <[email protected]>
Content-Type: text/plain; charset="us-ascii"

Hi Everyone,
I have a user who reported the following issue:
"uncaught exception Application net_rim_bb_addressbook_app(939) is not
responding process terminated:"
Does anyone know what could cause this and how to fix it? I plan to just
wipe device and resynch, but was curious if anyone had any experience
with this type of error.
thanks 


Doreen Moller
Global Mobility Services
908-473-3627
mobility.merck.com <http://mobility.merck.com/> 



Notice:  This e-mail message, together with any attachments, contains
information of Merck & Co., Inc. (One Merck Drive, Whitehouse Station,
New Jersey, USA 08889), and/or its affiliates Direct contact information
for affiliates is available at 
http://www.merck.com/contact/contacts.html) that may be confidential,
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Message: 4
Date: Thu, 17 Jun 2010 17:28:04 -0400
From: Chris Burwell <[email protected]>
Subject: Re: [Bes-admins] (no subject)
To: "A list for BES Admin's to discuss issues,           etc."
                 <[email protected]>
Message-ID:
 <[email protected]>
Content-Type: text/plain; charset="iso-8859-1"

I assume the issue is constantly occurring? If no apps have been recently
installed, I have found that a wipe, OS removal, and reload solve these 
odd
problems.

- Chris

On Jun 17, 2010 5:22 PM, "Moller, Doreen" <[email protected]> wrote:

 Hi Everyone,
I have a user who reported the following issue:
*"uncaught exception Application net_rim_bb_addressbook_app(939) is not
responding process terminated:"*
Does anyone know what could cause this and how to fix it? I plan to just
wipe device and resynch, but was curious if anyone had any experience with
this type of error.

thanks

Doreen Moller
Global Mobility Services
908-473-3627
***mobility.merck.com*** <http://mobility.merck.com/>**


Notice:  This e-mail message, together with any attachments, contains
information of Merck & Co., Inc. (One Merck Drive, Whitehouse Station,
New Jersey, USA 08889), and/or its affiliates Direct contact information
for affiliates is available at
http://www.merck.com/contact/contacts.html) that may be confidential,
proprietary copyrighted and/or legally privileged. It is intended solely
for the use of the individual or entity named on this message. If you are
not the intended recipient, and have received this message in error,
please notify us immediately by reply e-mail and then delete it from
your system.


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Message: 5
Date: Thu, 17 Jun 2010 21:02:14 -0400
From: "Reardon, Diane" <[email protected]>
Subject: Re: [Bes-admins] (no subject)
To: "'[email protected]'" <[email protected]>
Message-ID:
 <[email protected]>
Content-Type: text/plain; charset="utf-8"

You could try deleting the service books, then register the host routing 
table again, then reactivate.
Diane
~~~~~~~~~~~~~
Sent via BlackBerry

________________________________
From: [email protected] 
<[email protected]>
To: A list for BES Admin's to discuss issues, etc. 
<[email protected]>
Sent: Thu Jun 17 17:28:04 2010
Subject: Re: [Bes-admins] (no subject)


I assume the issue is constantly occurring? If no apps have been recently 
installed, I have found that a wipe, OS removal, and reload solve these 
odd problems.

- Chris

On Jun 17, 2010 5:22 PM, "Moller, Doreen" <[email protected]<
mailto:[email protected]>> wrote:


Hi Everyone,
I have a user who reported the following issue:
"uncaught exception Application net_rim_bb_addressbook_app(939) is not 
responding process terminated:"
Does anyone know what could cause this and how to fix it? I plan to just 
wipe device and resynch, but was curious if anyone had any experience with 
this type of error.

thanks


Doreen Moller
Global Mobility Services
908-473-3627
mobility.merck.com<http://mobility.merck.com/>



Notice:  This e-mail message, together with any attachments, contains
information of Merck & Co., Inc. (One Merck Drive, Whitehouse Station,
New Jersey, USA 08889), and/or its affiliates Direct contact information
for affiliates is available at
http://www.merck.com/contact/contacts.html) that may be confidential,
proprietary copyrighted and/or legally privileged. It is intended solely
for the use of the individual or entity named on this message. If you are
not the intended recipient, and have received this message in error,
please notify us immediately by reply e-mail and then delete it from
your system.


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