I'll give this a try. Thanks
________________________________
From: Chris Burwell <cburw...@gmail.com>
To: "A list for BES Admin's to discuss issues, etc."
<bes-admins@dataoutages.com>
Sent: Wed, June 23, 2010 7:39:41 AM
Subject: Re: [Bes-admins] iPhones overheating while connecting to an Exchange
server
Can you change the sync interval on the iPhone from "as mail arrives" to some
interval to see if that will solve the problem? This will at least tell you if
the issue is the realtime push.
We have the same exchange environment and our two iPhones do not experience
this problem. They are only 3G models.
On Jun 23, 2010 6:49 AM, "steveaschett...@yahoo.com"
<steveaschett...@yahoo.com> wrote:
>
>
>iPhone question of the day. I hate supporting these things... Anyone else
>seen this happen?
>
>I have 2 users whose iPhones are
>both turning super hot and whose battery is draining in a matter of hours
>Apple replaced them both, and the new devices
>are doing the same thing.
>
>The weird thing is--if I delete
>their account that connects to our Exchange server (via our Exchange
>2003 SP2 front-end / OWA server) the iPhones cool right down and the battery
>lasts all day.. Its
>almost as if the constant sync'ing with Exchange is causing them to
>heat up and drain the battery.
>
>Anyone seen this or have any ideas?
>
>Thanks
>
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