The problem disappears if I remove Exchange sync though. Would an app do that?
Anyhow, updating the iphone to OS 4 (just came out today I think) to see if
that helps.
Is there anything with Exchange Active Sync polices that I should check?
________________________________
From: "Eggan, Mark" <mark.eg...@countyofnapa.org>
To: steveaschett...@yahoo.com; BES Admin Users Group
<bes-admins@dataoutages.com>
Sent: Wed, June 23, 2010 12:16:38 PM
Subject: RE: [Bes-admins] iPhones overheating while connecting to an
Exchangeserver
Seems as if there could possibly an app that is causing this.
Do the two offenders have similar apps installed? Maybe something that is
going through a proxy to grab weather updates/news updates/FIFA scores etc…
Thank you,
Mark
x8142
PPlease
consideryourenvironmental
responsibility before printing this e-mail
From:bes-admins-boun...@dataoutages.com
[mailto:bes-admins-boun...@dataoutages.com] On
Behalf Of steveaschett...@yahoo.com
Sent: Wednesday, June 23, 2010 3:49 AM
To: BES Admin Users Group
Subject: [Bes-admins] iPhones overheating while connecting to an
Exchangeserver
iPhone question of the day. I hate supporting these
things... Anyone else seen this happen?
I have 2 users whose iPhones are both turning super hot and whose battery is
draining in a matter of hours Apple replaced them both, and the new
devices are doing the same thing.
The weird thing is--if I delete their account that connects to our Exchange
server (via our Exchange 2003 SP2 front-end / OWA server) the iPhones cool
right down and the battery lasts all day.. Its almost as if the constant
sync'ing with Exchange is causing them to heat up and drain the battery.
Anyone seen this or have any ideas?
Thanks
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