how to you do that? so sorry? I tried moving the user to an BES and still same issue.
Doreen Moller Global Mobility Services 908-473-3627 mobility.merck.com <http://mobility.merck.com/> ________________________________ From: [email protected] [mailto:[email protected]] On Behalf Of Guido Strucksberg Sent: Tuesday, July 13, 2010 12:53 PM To: A list for BES Admin's to discuss issues,etc. Subject: Re: [Bes-admins] Test receipt on BB just recreate the encryption key Am 13.07.2010 um 17:14 schrieb "Moller, Doreen" <[email protected]>: he can send and browse and I did check folder redirection. thanks Doreen Moller Global Mobility Services 908-473-3627 mobility.merck.com <http://mobility.merck.com/> ________________________________ From: [email protected] [mailto:[email protected]] On Behalf Of Jonathan Evenden Sent: Tuesday, July 13, 2010 11:20 AM To: A list for BES Admin's to discuss issues,etc. Subject: Re: [Bes-admins] Test receipt on BB Dumb question, but had this happen multiple times. Is folder redirection enabled for Inbox for the user? I had a device get this setting "unset" several times and the user stopped getting email completely. Can the user send email and browse the web from the phone? -- Jonathan Evenden Director of IT Consulting MCP - Microsoft Certified Professional TNTMAX, LLC. Technology Solutions by Design 010101000100111001010100011011010110000101111000 (201) 891-8686 Main (201) 891-4672 Fax <mailto:[email protected]> [email protected] 253 Madison Ave, Wyckoff, NJ 07481 <http://www.tntmax.com> http://www.tntmax.com __________________________________________________________________ NOTICE OF CONFIDENTIALITY The information contained in this transmission is confidential and may be privileged and/or contain confidential information that is legally protected by state and federal law. This information is intended only for the use of the individual or organization to whom it is addressed. If it is not meant for you please notify the sender immediately by telephone so arrangements may be made to return the documents or destroy them. Use, disclosure, distribution or copying of documents transmitted to you in error is strictly prohibited. Thank you. From: [email protected] [mailto:[email protected]] On Behalf Of Remzi Semsettin Turer Sent: Tuesday, July 13, 2010 11:00 AM To: A list for BES Admin's to discuss issues,etc. Subject: Re: [Bes-admins] Test receipt on BB While you can do it without wipe, it can cause headaches at times, more problems than it solves. The proper way is always do a security wipe first. Most of the critical data, like PIM, bookmarks, etc. is backed up by BES anyways. Before wipe, of course ensure there is no documents or other data saved on the device, back them up first. On 10-07-13 10:53 AM, "Moller, Doreen" <[email protected]> wrote: no he is not getting anything at all. If I have him do a new enterprise activation without wiping first, is that safe? or will he end up with duplicates, should he wipe first? Doreen Moller Global Mobility Services 908-473-3627 mobility.merck.com < <http://mobility.merck.com/> http://mobility.merck.com/> ________________________________ From: [email protected] [ <mailto:[email protected]> mailto:[email protected]] On Behalf Of Kamerman, Sol Sent: Tuesday, July 13, 2010 10:45 AM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Test receipt on BB Spam Filter? From: [email protected] [ <mailto:[email protected]> mailto:[email protected]] On Behalf Of Moller, Doreen Sent: Tuesday, July 13, 2010 10:28 AM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Test receipt on BB I sent a test msg with the <confirm> and got back notification message was delivered to the device, yet the user never received it. Any ideas? Doreen Moller Global Mobility Services 908-473-3627 mobility.merck.com < <http://mobility.merck.com/> http://mobility.merck.com/> ________________________________ From: [email protected] [ <mailto:[email protected]> mailto:[email protected]] On Behalf Of Cole, Brandon T. Sent: Tuesday, July 13, 2010 9:18 AM To: A list for BES Admin's to discuss issues,etc. Subject: Re: [Bes-admins] Test receipt on BB <confirm> Brandon T. Cole Technology Support Specialist Shumaker, Loop & Kendrick, LLP 1000 Jackson Street Toledo, Ohio 43604-5573 419.241.9000 419.321.1228 direct 419.241.6894 fax [email protected] <http://www.slk-law.com> www.slk-law.com < <http://www.slk-law.com/> http://www.slk-law.com/> ________________________________ Confidentiality Statement: This electronic message contains information from the law firm of Shumaker, Loop & Kendrick, LLP, and may be confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this message is prohibited. If you have received this electronic message in error, please notify the sender immediately by reply e-mail or telephone 800.444.6659. ________________________________ From: [email protected] [ <mailto:[email protected]> mailto:[email protected]] On Behalf Of Moller, Doreen Sent: Tuesday, July 13, 2010 9:12 AM To: A list for BES Admin's to discuss issues,etc. Subject: [Bes-admins] Test receipt on BB Guys can you remind me of the command to put in subject to confirm receipt of test email on device, is it <receive>? Doreen Moller Global Mobility Services 908-473-3627 Notice: This e-mail message, together with any attachments, contains information of Merck & Co., Inc. (One Merck Drive, Whitehouse Station, New Jersey, USA 08889), and/or its affiliates Direct contact information for affiliates is available at http://www.merck.com/contact/contacts.html) that may be confidential, proprietary copyrighted and/or legally privileged. It is intended solely for the use of the individual or entity named on this message. 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