Also on AT&T, if this happens now that the unlimited data plan is gone and you call to put it back, you can only get the 2 gig data plan. Ive had this happen at least once recently. Just another one of those random BES plans changed to BIS for no reason...
On Tue, Jul 13, 2010 at 4:08 PM, Ceron, Carlos <[email protected]> wrote: > Thanks. I’ve noticed this on both AT&T and Sprint. > > > > You’d think if the 16 year old skater kid would change something like texts > limits (or whatever) they just make the change and not jack with the rest of > the account but maybe that’s why I’m not running a telco, I’d be too good of > an idea. > > > > Thanks again. > > > > * * > > * * > > *Carlos Ceron* > Network Analyst > Office of Technology and Information Services > The University of Texas System > Phone: (512) 579-5064 > Fax: (512) 499-4599 > E-Mail: [email protected] > > > > *From:* [email protected] [mailto: > [email protected]] *On Behalf Of *Eggan, Mark > *Sent:* Tuesday, July 13, 2010 11:14 AM > *To:* [email protected] > *Subject:* Re: [Bes-admins] Question about providers > > > > I’ve noticed this a lot on AT & T. The customer gets a 2nd phone on their > account. Then upgrades to Family Plan. At the same time, they decide to > get unlimited texting. This changes their account for some reason. > > > > Of course the above happens once every couple weeks. Remember: even if > your employee swears that they made no changes to the account, their 16 year > old skateboarding pimple-faced kid could have made changes to the account if > he/she gave the family access. > > > > > > > > Thank you, > > Mark > > x8142 > > *P** **Please consider** **your** **environmental responsibility before > printing this e-mail* > > > > *From:* [email protected] [mailto: > [email protected]] *On Behalf Of *Ceron, Carlos > *Sent:* Tuesday, July 13, 2010 9:10 AM > *To:* 'A list for BES Admin's to discuss issues, etc.( > [email protected])' > *Subject:* [Bes-admins] Question about providers > > > > Random question, does anyone know why a provider will remove the BES data > plan and replace it with a BIS data plan? Seems to be happening pretty > frequently (I’d say once every 4-6 months) I’ll have a user call in saying > that they can no longer receive email, sure enough ends up being the > provider changed their plan to a BIS plan. Does the provider get more > incentive (or a kick-back) if they have more users on BIS than on a BES data > plan? > > > > Just wondering if anyone has any insight. > > > > Thanks > > -Carlos > > > > * * > > * * > > *Carlos Ceron* > Network Analyst > Office of Technology and Information Services > The University of Texas System > Phone: (512) 579-5064 > Fax: (512) 499-4599 > E-Mail: [email protected] > > > > _______________________________________________ > Bes-Admins mailing list > [email protected] > http://www.dataoutages.com/mailman/listinfo/bes-admins > http://www.dataoutages.com > http://www.dataoutagenews.com > RSS Feed: http://feeds.feedburner.com/Bes-admins > --------------------------------- > Bes-Admins mailing list is sponsored by Dataoutagenews.com. > http://www.dataoutagenews.com >
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