Sounds right; good call.

That said ... 3000 messages on a BB.  Ugh.  Remote search is much better.

-----Original Message-----
From: [email protected] 
[mailto:[email protected]] On Behalf Of Peterson David
Sent: Wednesday, September 01, 2010 9:38 PM
To: A list for BES Admin's to discuss issues, etc.
Subject: Re: [Bes-admins] Synching email/calendar after getting a new phone

On 5.0 SP2 can you set the reg key to the new high limits of 3000/30 days?
________________________________________
From: [email protected] [[email protected]] 
On Behalf Of hdawg [[email protected]]
Sent: Wednesday, September 01, 2010 9:35 PM
To: A list for BES Admin's to discuss issues,   etc.
Subject: Re: [Bes-admins] Synching email/calendar after getting a new phone

Or you could follow none of these recommendations and do it the right way.

First, do this: 
http://blog.port3101.org/hdawg/29-force-message-prepopulation-all-users-blackberry-enterprise-server.html

Now regardless of when you activate ... it'll prepopulate ... turn it off if 
you don't want it after the fact.

Second, reactivate the device.  If you want to wipe ... sure I guess ... but 
please for the love of god don't remove the user from
the BES, you'll lose all the automatic wireless backup data / configuration.

-----Original Message-----
From: [email protected] 
[mailto:[email protected]] On Behalf Of Michael Wells
Sent: Wednesday, September 01, 2010 6:58 PM
To: A list for BES Admin's to discuss issues, etc.
Subject: Re: [Bes-admins] Synching email/calendar after getting a new phone

I concur
Wipe device and reactivate will work every time

Email perload happens when no pin is on the acct or if the pin changes

-----Original Message-----
From: "Guido Strucksberg" <[email protected]>
Sender: [email protected]
Date: Wed, 1 Sep 2010 22:33:19
To: A list for BES Admin's to discuss issues,etc.<[email protected]>
Reply-To: [email protected], "A list for BES Admin's to discuss issues,
        etc." <[email protected]>
Subject: Re: [Bes-admins] Synching email/calendar after getting a new phone

I am not sure if this is the best solution.

1. Mails: bes does not push old mails if the same bb device(pin) is activating 
on the same account. So did he maybe tried to ea,
stopped/ canceled it in the middle, wiped the bb and activated again?

1a: does he have mails in inbox and sent that can be pushed? If everything is 
filed the data will not show on bb, untl the
redirection is set.

2. Every ea pushes some old(1,5 month) and all new.

 I would sent a wipe command to his bb(to remove the pin/device from the 
account), and then activate it again.

Guido
-----Original Message-----
From: Jeff Peters <[email protected]>
Sender: [email protected]
Date: Wed, 1 Sep 2010 18:13:57
To: A list for BES Admin's to discuss issues,   etc.<[email protected]>
Reply-To: "A list for BES Admin's to discuss issues,
        etc." <[email protected]>
Subject: Re: [Bes-admins] Synching email/calendar after getting a new phone

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