Hi, Have you look into creating groups - one for company owned, another one for individual owned -
Assign the software policy only to the company owned group. Have you look at the web desktop for those users who may want to do the updates themselves (that is if you have bes 5 and later) From: [email protected] [mailto:[email protected]] On Behalf Of Eggan, Mark Sent: Friday, January 28, 2011 11:17 AM To: A list for BES Admin's to discuss issues,etc. Subject: [Bes-admins] OTA Updating and Best Policies Hello all, We have about 150 users in Exchange/BES environment. About 130 of those devices are not Corporate owned. When an individual gets an OTA update (Options - Advanced Options - Wireless Update) our BES is blocking the ability to do this. Works great for those Corporate owned folks, however those devices that are owned by the individual, I seem to be visiting a lot because they want / need the latest update, or they are just bothered of seeing the desktop icon that says update available. With this said, I know that my options could be to allow the updating of personal devices, however how would you do this? Users would have different platforms making troubleshooting a pain. Is there a way to completely hide the icon (by policy) that appears on the BBs desktop and also suppress the Wireless Update portion as mentioned above? Thanks in advance... Mark Eggan | ITS Help Desk / Mobile Messaging | Information Systems Specialist II (707) 259 -8142 P Please consider the environment before printing this message. This message may contain confidential and privileged information. If it has been sent to you in error, please reply to advise the sender of the error and then immediately delete this message. Please visit www.bakermckenzie.com/disclaimers for other important information concerning this message.
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