Hi All,

I have installed BES Express and now having trouble with activation. Port
3101 on the firewall is open to BES server.

When I use the BES Admin to generate and email a password , then logon and
check the test accouns email, there was no  EPD.DAT file however the
auto-generated password did come thru.

I did a quick activation test from Blackberry Expert Support Center and did
in fact receive confirmation email with the EPD.DAT file so I imagine ports
are open and working.


I did notice that the Blackberry SyncService was initially not running as
set to manual , I have changed this to automatic & started the service.

I have checked the logs and found 2 potential errors :

could not be delivered to PIM Connector -  from MAGT logfile

Packet to external service has expired - from DISP_01 logfile

Any ideas  ?

Also any other log files and potential key words i could search for errors
to help me identify why I cannot activate the blackberry device.

Much appreciate feedback - thanks all in advance !

Yasar
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