Alex, what is the official order to restart these services? ------------------------------------------ Josh Armour MobileOps - Sysadmin [email protected] (541) 205-4262 ------------------------------------------
On Wed, Feb 9, 2011 at 8:50 AM, Peterson David <[email protected]> wrote: > Or if you go by what they say in the Disaster recovery guide, it’s > > > > Controller > > Router > > Dispatcher > > > > The really crazy part is they give the same order for stopping and > starting. > > > > *From:* [email protected] [mailto: > [email protected]] *On Behalf Of *[email protected] > *Sent:* Wednesday, February 09, 2011 11:45 AM > > *To:* [email protected] > *Subject:* Re: [Bes-admins] Proper order to stop and restart BES services > > > > of the many times i have called rim for various bes/cdo issues the order > they had me stop and restart is > > router > dispatcher > controller > > they explained why, that explanation has escaped me, but do it now out of > habit > > another slick tool is process eplorer either 64 or 32 bit flavors (depends > on OS) it allows you to stop a problematic agent, you need to find agent > problem user is on etc. which many times is root cause of mail delivery > issues. less impact than stopping and restarting the 3 key services > > you can get it here > > http://download.cnet.com/Process-Explorer/3000-2094_4-10223605.html > > pretty slick tool > > ------------------------------ > > From: [email protected] > To: [email protected] > Date: Wed, 9 Feb 2011 10:49:49 -0500 > Subject: Re: [Bes-admins] Proper order to stop and restart BES services > > Mail Store, Policy and Synchronization services start and stop > automatically with the controller. I wouldn’t think you’d need to use start > /wait, just net starts. > > > > *From:* [email protected] [mailto: > [email protected]] *On Behalf Of *Richard Lawley > *Sent:* Wednesday, February 09, 2011 10:44 AM > *To:* A list for BES Admin's to discuss issues, etc. > *Subject:* Re: [Bes-admins] Proper order to stop and restart BES services > > > > Thank you! I found this one. Can y’all tell me if it looks right to you? > > > > @echo off > > net stop "BlackBerry Router" > > net stop "BlackBerry Dispatcher" > > net stop "BlackBerry Controller" > > net stop "BlackBerry Synchronization Service" > > net stop "BlackBerry Policy Service" > > net stop "BlackBerry MDS Connection Service" > > net stop "BlackBerry Mail Store Service" > > net stop "BlackBerry Attachment Service" > > net stop "BlackBerry Alert" > > net stop "BlackBerry Administrative Service - Native Code Container" > > net stop "BlackBerry Administrative Service - Application Server" > > @echo off > > start /wait net start "BlackBerry Controller" > > start /wait net start "BlackBerry Dispatcher" > > start /wait net start "BlackBerry Router" > > start /wait net start "BlackBerry Synchronization Service" > > start /wait net start "BlackBerry Policy Service" > > start /wait net start "BlackBerry MDS Connection Service" > > start /wait net start "BlackBerry Mail Store Service" > > start /wait net start "BlackBerry Administrative Service - Native Code > Container" > > start /wait net start "BlackBerry Administrative Service - Application > Server" > > start /wait net start "BlackBerry Attachment Service" > > start /wait net start "BlackBerry Alert" > > > > *Richard Lawley > **Information Technology Department > Johanson Transportation Service > Direct 559-458-2245 > Office 800-742-2053 > Cell 559-907-6610 > Fax 559-458-2236* > > *[image: cid:566565015@26102009-18A8]* <http://www.johansontrans.com/>* > Please visit us at our website: www.johansontrans.com to learn more about > our company and solutions we provide* > > > > *From:* [email protected] [mailto: > [email protected]] *On Behalf Of *Peterson David > *Sent:* Wednesday, February 09, 2011 7:37 AM > *To:* A list for BES Admin's to discuss issues,etc. > *Subject:* Re: [Bes-admins] Proper order to stop and restart BES services > > > > This is the official order, though I have seen documents even from RIM that > have a different order. I’ve never seen anything bad happen if it’s done in > the wrong order, just some extra errors in the event log, but BES seems to > throw warnings out just as normal business so I never really was concerned > about it. Besides, the services by default aren’t set with dependencies, so > there’s no real order to the start when the server is rebooted. > > > > > http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB13718 > > > > The actual commands would be > > Net start blackberry router > > Net start blackberry dispatcher > > Net start blackberry controller > > Stopping would be net stop in reverse order. If someone thinks it really > matters, I’d love to know. > > > > *From:* [email protected] [mailto: > [email protected]] *On Behalf Of *Richard Lawley > *Sent:* Wednesday, February 09, 2011 10:20 AM > *To:* A list for BES Admin's to discuss issues, etc. > *Subject:* [Bes-admins] Proper order to stop and restart BES services > > > > I had a batch file that went through the steps to properly stop and then > restart the BES services and now it’s gone. I’m not a BES guru so I don’t > think I can just recreate it. Does someone have one that they can copy and > paste it here so I can rebuild it please? > > > > *Richard Lawley > **Information Technology Department > Johanson Transportation Service > Direct 559-458-2245 > Office 800-742-2053 > Cell 559-907-6610 > Fax 559-458-2236* > > *[image: cid:566565015@26102009-18A8]* <http://www.johansontrans.com/>* > Please visit us at our website: www.johansontrans.com to learn more about > our company and solutions we provide* > > > > > > *NOTICE*: This electronic mail transmission from the law firm of Dinsmore > & Shohl may constitute an attorney-client communication that is privileged > at law. It is not intended for transmission to, or receipt by, any > unauthorized persons. If you have received this electronic mail transmission > in error, please delete it from your system without copying it, and notify > the sender by reply e-mail, so that our address record can be corrected. > > > _______________________________________________ Bes-Admins mailing list > [email protected] > http://www.dataoutages.com/mailman/listinfo/bes-admins > http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: > http://feeds.feedburner.com/Bes-admins --------------------------------- > Bes-Admins mailing list is sponsored by Dataoutagenews.com. > http://www.dataoutagenews.com > > _______________________________________________ > Bes-Admins mailing list > [email protected] > http://www.dataoutages.com/mailman/listinfo/bes-admins > http://www.dataoutages.com > http://www.dataoutagenews.com > RSS Feed: http://feeds.feedburner.com/Bes-admins > --------------------------------- > Bes-Admins mailing list is sponsored by Dataoutagenews.com. > http://www.dataoutagenews.com >
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