That's a big symptom, but I have seen weird issues. When I installed SP3 and 
did not update CDO, I ended up with about 12,000 log files on my BES server for 
each day. Updating CDO fixed that.

-----Original Message-----
From: bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Art Alexion
Sent: Tuesday, May 24, 2011 4:51 PM
To: BES List
Subject: Re: [Bes-admins] Duplicate deleted items

If I understand MAPI and CDO problems correctly, they would affect all
users, not just one.  Also, my understanding is that the calendar is the
most vulnerable to these problems.  This only affects one user. No
calendar problems.



On 5/24/11 1:05 PM, "Peterson David" <dpete...@dinslaw.com> wrote:

>This depends on the version of Exchange doesn't it? We don't install a
>CDO/MAPI package on our Exchange 2007 servers, just on BES.
>
>For SP3, 6.5.8190 is the recommended version, 8165 is Supported. Anything
>earlier than that is Limited Support.
>
>-----Original Message-----
>From: bes-admins-boun...@dataoutages.com
>[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Albert Estrada
>Sent: Tuesday, May 24, 2011 1:00 PM
>To: 'A list for BES Admin's to discuss issues, etc.'
>Subject: Re: [Bes-admins] Duplicate deleted items
>
>I would check the version of the COD file(s). Verify that the COD is
>updated on both Exchange and BES server.
>
>-----Original Message-----
>From: bes-admins-boun...@dataoutages.com
>[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Art Alexion
>Sent: Tuesday, May 24, 2011 9:16 AM
>To: BES List
>Subject: [Bes-admins] Duplicate deleted items
>
>I have a BB user who is experiencing symptoms in Outlook.  Mail that he
>reads and deletes in Outlook is showing up duplicated in his deleted
>items folder, one read, one unread.  Mail that he reads and deletes on
>his Blackberry only appears once in the deleted items folder, read.
>
>I have Googled this and the problem seems to be shared by others, but
>without a useful solution.
>
>The problem seems to coincide with moving this user over to BES 5.0.3
>from 4.1.7
>
>The problem does not seem to be affecting other users.
>
>I really don't care so much about this individual user's problem, because
>it only occurs in deleted items, but I am concerned that it may be a
>symptom of a larger infrastructure problem.
>
>--
>
>Art Alexion
>Systems Engineer -- Infrastructure Engineering Group Resources for Human
>Development [cid:94F11F35-93A4-4E17-B0C5-CB83BF58D8F9]
>
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-- 


Art Alexion
Systems Engineer -- Infrastructure Engineering Group
Resources for Human Development




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