We use BB exclusively and have encountered this issue multiple times, try
going into options and turn off all ringer options, then you hard set
by removing battery, power back on, and then turn on ringers. If that fails
, we had them replaced under warranty

On Thu, Jun 30, 2011 at 5:22 AM, Steve Bailey <[email protected]> wrote:

> I have had two users come to me today with the same issue and I am not sure
> how to correct it.  The problem is no matter what setting you have setup for
> the profiles the ringer will not ring when a call comes in.  We tried
> rebooting the phone and changing all the ringer settings with no luck.  One
> device was a user’s personal BB 9000 (not on BES) and another was a BES
> controlled BB 9800 with latest OS.****
>
> ** **
>
> Does anyone have any ideas?****
>
> ** **
>
> Thanks,****
>
> ** **
>
> ** **
>
> -------****
>
> Steve Bailey
> I.T. Manager****
>
> Atlantic Automotive | MileONE Automotive
> [email protected]****
>
> Mile One, 23 Walker Avenue, Baltimore, MD 21208
> http://www.mileone.com****
>
> ** **
>
> ** **
>
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-- 
Regards

Yasar Er
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