That’s what I thought too but when you go into edit the profiles and click try 
now it works but when an actual call comes in it doesn’t.  I didn’t do a wipe 
yet because the users didn’t want me to take the devices from them.



From: [email protected] 
[mailto:[email protected]] On Behalf Of John
Sent: Wednesday, June 29, 2011 3:43 PM
To: A list for BES Admin's to discuss issues, etc.
Subject: Re: [Bes-admins] Ringer issue

Sounds like the speaker is busted.  Have you done a wipe?

Sent from my iPhone

On Jun 29, 2011, at 3:22 PM, Steve Bailey 
<[email protected]<mailto:[email protected]>> wrote:
I have had two users come to me today with the same issue and I am not sure how 
to correct it.  The problem is no matter what setting you have setup for the 
profiles the ringer will not ring when a call comes in.  We tried rebooting the 
phone and changing all the ringer settings with no luck.  One device was a 
user’s personal BB 9000 (not on BES) and another was a BES controlled BB 9800 
with latest OS.

Does anyone have any ideas?

Thanks,


-------
Steve Bailey
I.T. Manager
Atlantic Automotive | MileONE Automotive
[email protected]<mailto:[email protected]>
Mile One, 23 Walker Avenue, Baltimore, MD 21208
http://www.mileone.com<blocked::http://www.mileone.com/>


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