I was wondering how many of you have used this product in production and if you might be able to provide feedback. I have been testing it for several months in an Exchange 2007 environment initially with OCS 2007 R2 and now with Lync Server 2010. My experience has not been very good. Initially we had an issue with the service stopping and starting, related to trusted service entries having to be removed from AD. We were told this was related to having selected a pooled setup on the back end. I recently installed in again and did not selected pooled and again I had an issue with the service stopping. Apparently there were some unknown entries in the database that RIM had to write a script to remove. They said this can be caused by uninstalls or re-installs. Now my current my client times out while trying to connect the server. It sometimes gets in and sometimes doesn't. I was wondering if it gets better or if this product will forever be problematic.
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