Ok thanks, I guess that's promising. They just had me turn on development level 
logging and I am waiting to see what my current issue is. I guess you were 
lucky :). I am glad to hear that. I am hoping to hear success stories as I am 
nervous at the moment, We can't even seem to get to the pilot phase.

From: [email protected] 
[mailto:[email protected]] On Behalf Of Mendoza, Ronald@FTB
Sent: Monday, February 27, 2012 12:21 PM
To: [email protected]
Subject: Re: [Bes-admins] Blackberry Collaboration Service

We've used BES 4.1 with LCS 2005 and now BES 5 with OCS 2007 (not R2) with 
relatively no issues. In recent memory, the only time we have issues with the 
services are after a Java or BES update; the registry entries for the services 
get reset and have to be updated to point to the correct JRE install location.

[cid:[email protected]]
Ron Mendoza | [email protected]<mailto:[email protected]>
Windows Server Management Section Lead | Franchise Tax Board



From: 
[email protected]<mailto:[email protected]> 
[mailto:[email protected]]<mailto:[mailto:[email protected]]>
 On Behalf Of Moller, Doreen
Sent: Monday, February 27, 2012 9:11 AM
To: A list for BES Admin's to discuss 
issues,etc.([email protected]<mailto:[email protected]>)
Subject: [Bes-admins] Blackberry Collaboration Service

I was wondering how many of you have used this product in production and if you 
might be able to provide feedback. I have been testing it for several months in 
an Exchange 2007 environment initially with OCS 2007 R2 and now with Lync 
Server 2010. My experience has not been very good. Initially we had an issue 
with the service stopping and starting, related to trusted service entries 
having to be removed from AD. We were told this was related to having selected 
a pooled setup on the back end. I recently installed in again and did not 
selected pooled and again I had an issue with the service stopping. Apparently 
there were some unknown entries in the database that RIM had to write a script 
to remove. They said this can be caused by uninstalls or re-installs. Now my 
current my client times out while trying to connect the server. It sometimes 
gets in and sometimes doesn't. I was wondering if it gets better or if this 
product will forever be problematic.

Any feedback would be greatly appreciated.



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