Philip Meyer;565955 Wrote: 
> >I think we should just publicize the "3 votes rule" as I don't think
> >it's worth the trouble of manually confirming bugs. 
> Does this process really work though?
> ...
> So, even if there are 3 or more votes and the bug gets confirmed, there
> appears to be little chance of it getting progressed any further.

I agree. That's why I haven't bothered trying to confirm unconfirmed
bugs lately. It seems to clearly be a waste of my time. All we have now
is a negative rule: Logitech won't consider a bug from an outsider
unless either 3 outsiders vote on that bug or one of us with canconfirm
rights confirms it. With no commitment from Logitech to review confirmed
bugs, why should I spend time confirming anything?

I think Erland's on track with the "call support" suggestion. I don't
know how Logitech prioritizes bugs, but I suspect they prioritize bugs
that they believe cost them money. In theory this means bugs that
result in lost sales, but I expect that mostly it means bugs that are
triggering support calls (like 'this'
(http://bugs.slimdevices.com/show_bug.cgi?id=16215#c3)). Providing
details and patches in Bugzilla might be nice, and very helpful to
developers, but I expect it's only the "'squeaky wheels'
(http://www.urbandictionary.com/define.php?term=squeaky%20wheel%20gets%20the%20grease)"
whose bugs get prioritized. I still report the bugs I see, and when I
patch SBS on my system, I share the patch. But I no longer expect to
get anything out of bugzilla.

Also, Erland, you've written about the number of unconfirmed bugs. I
think it's more troubling how many bugs there are that are targeted,
prioritized, and assigned. I count '271 right now'
(http://bugs.slimdevices.com/buglist.cgi?priority=P1;priority=P2;priority=P3;priority=P4;priority=P5;emailassigned_to1=1;query_format=advanced;bug_status=UNCONFIRMED;bug_status=NEW;bug_status=ASSIGNED;bug_status=REOPENED;bug_status=RESOLVED;bug_status=VERIFIED;email1=%20unassigned%40slimdevices.com%20%20;resolution=---;target_milestone=7.5.x;target_milestone=7.6;target_milestone=7.6.0;target_milestone=7.7.0;known_name=prioritizedBugs;query_based_on=prioritizedBugs;emailtype1=notequals).
Andy said there are 5 full-time developers working on Squeezebox, so
perhaps they're so swamped with existing, prioritized bugs that they
have no time left to investigate new ones. All the more reason, I fear,
for keeping expectations low for bugzilla tickets.


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