I agree with LaToya, I think as customers of the site we should expect 
better stability than what have been shown the last couple of weeks. I 
would actually expect an explanation posted on the site to inform us what 
is causing the trouble and some words on how they are trying to manage it 
in the future. No, the world will not end with BGG, not even if it would be 
down permanently, but it is something many of us have come to rely on as a 
hub for our hobby. And I think we are 'entitled' to feel a little 
disappointment. 

On Monday, 14 January 2013 00:46:08 UTC+1, LaToya Johnson wrote:
>
> And before all the apologists chime in with what we've heard ad nauseum…
>
> Yes, we know the site is custom coded.
>
> Yes, we know the site is run on it's own self funded servers.
>
> Yes, we know that you think we should just be grateful for such a great 
> resource and if we don't like the downtime we should go find someplace else.
>
> Yes, we know that even with donations that rival THOUSANDS of sites which 
> cater to many times the amount of traffic and members this is run by just a 
> few people who are dedicated to it full time and depend on it for their 
> livelihood.
>
> Yada yada yada
>
> You know what? None of that changes the fact that with the amount of 
> downtime THIS site has, it's simply being managed poorly and poor choices 
> are being made by someone. 
>
> There are massive communities that are managed entirely by nothing but a 
> volunteer army and with a budget far smaller that run infinitely smoother 
> and with far less unscheduled downtime. (and yes, that includes those 
> custom coded from the ground up) 
>
> If that can be done by folks in their spare time away from their "real" 
> jobs, sorry I'm not going to give extra kudos to those who make a full time 
> living at this (whether it's meager or not) that can't manage to provide 
> uptime comparable to massive communities run by mere hobbyists.
>
> It's just a shame that such a wonderful resource loved by so many people 
> is obviously being mismanaged.
>
> I can live with not having access to a hobby related forum for a few 
> hours, days, or even weeks but that doesn't change the fact that whoever is 
> making the executive decisions here needs to invite some others to lend a 
> hand that know how to manage the site better than they do. 
>
> The proof is in the pudding, and no amount of apologism is going to change 
> the fact that the uptime here is pitiful compared to virtually every other 
> independently run community of equal or greater size I've come across in 
> the last 10 years online. 
>
> Aldie would rather be watching the NFL? Boo hoo. So long as BGG is paying 
> his cable bill, if he's having to give up the game, whose fault is that? 
> This amount of downtime goes way beyond "sh!t happens", because for some 
> magical reason THIS MUCH sh!t just doesn't seem to happen to any other site 
> I know anywhere else on teh intertubes. 
>
> So do spare me the "entitled" and "love it or leave it" and "go start your 
> own site" mantras. I do give financially, far more than most in fact, and 
> will continue to do so simply because I get value from the site during the 
> hours it is up. 
>
> I love the resource that BGG is, that doesn't mean I can't be saddened and 
> frustrated by how poorly it's run. And it IS run poorly. There are only a 
> half dozen other sites I pay for the privilege of participating in. 2 with 
> mandatory fees, and 4 voluntarily, and all of them combined do not have 
> half the downtime this one does. It's shameful really, especially given how 
> many people DO give generously to the site. 
>
> On Sunday, January 13, 2013 5:28:41 PM UTC-5, Wytefang wrote:
>>
>> I love the site, honestly, like we all do, but I don't think I've ever 
>> seen a site go down as much as this one.  In fairness, there's a lot going 
>> on here with the three sites but wow.  :(
>>
>> Might be time for some new database software or servers or something - 
>> clearly whatever is being used isn't cutting the mustard, so to speak.
>>
>> Yikes!  
>>
>>
>>

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