Hi,
I have done quite a bit of research on this subject during the past few
weeks. The only viable solution is to use something like Jaws Tandem. In a
nutshell, the computer that is being accessed remotely must be running some
type of screen reader for a blind person to have any chance of remotely
supporting that computer. The way all of the remote support software that I
have found works, is that it transmits chunks of graphical information from
the remote computer to the support computer. Since Jaws cannot interpret
this graphical info, there is nothing for Jaws to speak. I have not tried
the Tandem solution, because all of the computers that I would need to
support would not be running Jaws. And it is unlikely that someone not
running Jaws will allow me to install Jaws on their computer so that I can
provide remote support. This is one of those situations where it makes more
sense to have a sighted person doing the remote support. That's hard for
me to say, but sometimes you have to go with what makes the most business
sense.
HTH,
John
----- Original Message -----
From: "janet smith" <[email protected]>
To: <[email protected]>
Sent: Saturday, March 14, 2009 11:36 AM
Subject: [Blind-Computing] acessible remote acess software
hi their is their any accessible remote access software that a person
could use to get i to some ones elses computer if they needed to do some
tech help or other things?
chec out www.95themix.com
for great programing and music
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Address for the list archives:
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For help from Mailman with your account Put the word help in the subject
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Use the following address in order to contact the management team
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