What about the Serotek products Remote access Manager and Remote Incident Manager? I thought one or both of those would work without the other person having to have a screen reder installed.
-----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Job Hunter Sent: Saturday, March 14, 2009 4:01 PM To: [email protected] Subject: Re: [Blind-Computing] acessible remote acess software Hi, I have done quite a bit of research on this subject during the past few weeks. The only viable solution is to use something like Jaws Tandem. In a nutshell, the computer that is being accessed remotely must be running some type of screen reader for a blind person to have any chance of remotely supporting that computer. The way all of the remote support software that I have found works, is that it transmits chunks of graphical information from the remote computer to the support computer. Since Jaws cannot interpret this graphical info, there is nothing for Jaws to speak. I have not tried the Tandem solution, because all of the computers that I would need to support would not be running Jaws. And it is unlikely that someone not running Jaws will allow me to install Jaws on their computer so that I can provide remote support. This is one of those situations where it makes more sense to have a sighted person doing the remote support. That's hard for me to say, but sometimes you have to go with what makes the most business sense. HTH, John ----- Original Message ----- From: "janet smith" <[email protected]> To: <[email protected]> Sent: Saturday, March 14, 2009 11:36 AM Subject: [Blind-Computing] acessible remote acess software > hi their is their any accessible remote access software that a person > could use to get i to some ones elses computer if they needed to do some > tech help or other things? > chec out www.95themix.com > for great programing and music > > Visit the JAWS Users List home page at: > http://www.jaws-users.com > Visit the Blind Computing home page at: > http://www.blind-computing.com > Address for the list archives: > http://www.mail-archive.com/[email protected]/ > To post to this group, send email to > [email protected] > To unsubscribe from this group, send an email to > [email protected] > For help from Mailman with your account Put the word help in the subject > or body of a blank message to: > [email protected] > Use the following address in order to contact the management team > [email protected] > If you wish to join the JAWS Users List send a blank email to the > following address: > [email protected] Visit the JAWS Users List home page at: http://www.jaws-users.com Visit the Blind Computing home page at: http://www.blind-computing.com Address for the list archives: http://www.mail-archive.com/[email protected]/ To post to this group, send email to [email protected] To unsubscribe from this group, send an email to [email protected] For help from Mailman with your account Put the word help in the subject or body of a blank message to: [email protected] Use the following address in order to contact the management team [email protected] If you wish to join the JAWS Users List send a blank email to the following address: [email protected] Visit the JAWS Users List home page at: http://www.jaws-users.com Visit the Blind Computing home page at: http://www.blind-computing.com Address for the list archives: http://www.mail-archive.com/[email protected]/ To post to this group, send email to [email protected] To unsubscribe from this group, send an email to [email protected] For help from Mailman with your account Put the word help in the subject or body of a blank message to: [email protected] Use the following address in order to contact the management team [email protected] If you wish to join the JAWS Users List send a blank email to the following address: [email protected]
