So far, no known power or hardware issue. Works on another computer, and I
need to find a USB device to plug in to this one to try that option. Hard
drive has its own power supply, so don't need to power it from the computer.
Thanks,
Nance
Nancy Shackelford
--WALK ON FAITH AND TRUST IN LOVE! - Michael Reed--
----- Original Message -----
From: "David Griffith" <[email protected]>
To: <[email protected]>
Sent: Wednesday, May 06, 2009 8:24 AM
Subject: Re: [Blind-Computing] Computer suddenly doesn't recognize USB
portordevice
We need a little more information.
Does the external drive have a power supply?
Is there any sign that you can tell that power is going through to the
unit?
Are you able to see the power light come on? If not is there any activity
that you can feel if the unit is powered on?
If there is a power supply is this emitting heat or cold?
If the drive is powered from the USB Port is there an optional connection
to
increase power to the drive?
Have you installed any other devices since yesterday?
Have you tried plugging the drive into another USB Port?
Have you tried plugging another device into this Port to check it works -
a
USB Pen drive for example.
Do you have access to a friend's computer to check to see if the drive
works
on another machine?
If it is not a hardware or power issue There are steps for you to take to
re-install your USB drivers which I can post. However this will obviously
not work if there is a power or hardware failure issue so information on
this is the best initial step.
Regards
David Griffith
My Low Vision Resources Web Site is
http://www.nonags.org/members/dajgriff/
-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of Nancy
Shackelford
Sent: Wednesday, 06 May 2009 13:04
To: [email protected]
Subject: [Blind-Computing] Computer suddenly doesn't recognize USB port
ordevice
I have an external hard drive with music on it. I accessed it yesterday
from
this computer, but no matter what I do, it will not recognize it today.
How
do I get the computer to recognize it? It's a USB device.
TIA,
Nance
Nancy Shackelford
Walk On Faith & Trust In Love - Michael Reed
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