Okay, great! I have Windows XP Pro, so this wil be useful. I'm working now,
but will do this dometime today. Will keep you posted.
Nance
Nancy Shackelford
--WALK ON FAITH AND TRUST IN LOVE! - Michael Reed--
----- Original Message -----
From: "David Griffith" <d.griff...@btinternet.com>
To: <blind-computing@jaws-users.com>
Sent: Thursday, May 07, 2009 4:23 AM
Subject: Re: [Blind-Computing] Computer suddenly doesn't
recognizeUSBportordevice
OK
What version of Windows are you using?
I can give you step by step for re-installing your USB drivers on your
machine for XP. I have actually copied this below from my web site. I had
Vista taken off my machine so someone with Vista would have to check if
the
same steps would work with Vista.
To do this
Unplug all your USB devices with the exception of your keyboard and mouse
if
you use one.
Go to Control Panel and then open the System applet.
Pres control tab until you hear hardware.
Press tab until you hear Device Manager. Press space to open this.
Press tab once to go into a tree view of devices.
You need to cursor down until you hear Universal Serial Bus controllers.
Press the right cursor key to open this view.
You now need to find the core USB driver for your PC. This may be named
after your processor. On my PC this driver is called
Intel(R) 82801G (ICH7 Family) USB Universal Host
Highlight this line and press the delete key.
Confirm that you want to delete the driver. Windows will immediately start
to re-install it.
After a few seconds Windows will recognise your keyboard and mouse.
Exit device manager and restart your windows.
After windows have completely reloaded start to plug in your USB devices
one
by one. As you would have cleared the windows database of devices there is
a
chance that any problems will now disappear as windows re-constructs it
USB
device database.
If this does not work and your hardware is not faulty then I am afraid a
system restore or windows re-install is indicated.
Regards
David Griffith
My Low Vision Resources Web Site is
http://www.nonags.org/members/dajgriff/
-----Original Message-----
From: blind-computing-boun...@jaws-users.com
[mailto:blind-computing-boun...@jaws-users.com] On Behalf Of Nancy
Shackelford
Sent: Thursday, 07 May 2009 05:39
To: blind-computing@jaws-users.com
Subject: Re: [Blind-Computing] Computer suddenly doesn't recognize
USBportordevice
So far, no known power or hardware issue. Works on another computer, and I
need to find a USB device to plug in to this one to try that option. Hard
drive has its own power supply, so don't need to power it from the
computer.
Thanks,
Nance
Nancy Shackelford
--WALK ON FAITH AND TRUST IN LOVE! - Michael Reed--
----- Original Message -----
From: "David Griffith" <d.griff...@btinternet.com>
To: <blind-computing@jaws-users.com>
Sent: Wednesday, May 06, 2009 8:24 AM
Subject: Re: [Blind-Computing] Computer suddenly doesn't recognize USB
portordevice
We need a little more information.
Does the external drive have a power supply?
Is there any sign that you can tell that power is going through to the
unit?
Are you able to see the power light come on? If not is there any
activity
that you can feel if the unit is powered on?
If there is a power supply is this emitting heat or cold?
If the drive is powered from the USB Port is there an optional connection
to
increase power to the drive?
Have you installed any other devices since yesterday?
Have you tried plugging the drive into another USB Port?
Have you tried plugging another device into this Port to check it works -
a
USB Pen drive for example.
Do you have access to a friend's computer to check to see if the drive
works
on another machine?
If it is not a hardware or power issue There are steps for you to take
to
re-install your USB drivers which I can post. However this will
obviously
not work if there is a power or hardware failure issue so information on
this is the best initial step.
Regards
David Griffith
My Low Vision Resources Web Site is
http://www.nonags.org/members/dajgriff/
-----Original Message-----
From: blind-computing-boun...@jaws-users.com
[mailto:blind-computing-boun...@jaws-users.com] On Behalf Of Nancy
Shackelford
Sent: Wednesday, 06 May 2009 13:04
To: blind-computing@jaws-users.com
Subject: [Blind-Computing] Computer suddenly doesn't recognize USB port
ordevice
I have an external hard drive with music on it. I accessed it yesterday
from
this computer, but no matter what I do, it will not recognize it today.
How
do I get the computer to recognize it? It's a USB device.
TIA,
Nance
Nancy Shackelford
Walk On Faith & Trust In Love - Michael Reed
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/
