Hi Paula, Your message could be interpreted a couple of different ways, so I hope this is the correct one. There should be an option there to restore the computer to it's last known good configuration. If that is not available, you will need to start in safe mode with sighted assistance, and have that person look for a restore point. If any of these options are not viable, you are probably looking at recovering the entire system. There is a system error causing the computer to behave this way, but without safe-mode to diagnose it, it's hard to tell if it is hardware, or operating system. HTH, Rick Justice ----- Original Message ----- From: "Paula Kilburn" <[email protected]> To: <[email protected]> Sent: Wednesday, December 30, 2009 9:52 AM Subject: [Blind-Computing] not quitea blue screen
Hi all, when I start up this peice of wonderful technology I get a blue screen with the options of starting in windows, safe mode orthe one to reset at a date before the problem accured. Well I start it in safe mode as I am not able to access the one for reset. Every time I start the wonderful peice of technology I have to do the same thing. Is there a way to reset the hard drive to a date before I got the problelm. I thank you for you time. Paula Kilburn e-mail [email protected] Skype paula.kilburn For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
