Hi Paula, Once in safe-mode, Start menu, then programs, or all programs, then accessories, system tools, and then press enter on system restore. Try to locate a date before the problem started. If you are able to restore to an earlier time, and that does not correct the problem, then it may be a hardware issue. HTH, Rick Justice ----- Original Message ----- From: "Paula Kilburn" <[email protected]> To: <[email protected]> Sent: Wednesday, December 30, 2009 10:21 AM Subject: Re: [Blind-Computing] not quitea blue screen
I can only start in safe mode, where do I find the restore point. It won't let me do your first option. ----- Original Message ----- From: "Rick Justice" <[email protected]> To: <[email protected]> Sent: Wednesday, December 30, 2009 10:12 AM Subject: Re: [Blind-Computing] not quitea blue screen > Hi Paula, > Your message could be interpreted a couple of different ways, so I hope > this > is the correct one. > There should be an option there to restore the computer to it's last known > good configuration. > If that is not available, you will need to start in safe mode with sighted > assistance, > and have that person look for a restore point. > If any of these options are not viable, you are probably looking at > recovering the entire system. > There is a system error causing the computer to behave this way, but > without > safe-mode to diagnose it, it's hard to tell if it is hardware, or > operating > system. > HTH, > Rick Justice > ----- Original Message ----- > From: "Paula Kilburn" <[email protected]> > To: <[email protected]> > Sent: Wednesday, December 30, 2009 9:52 AM > Subject: [Blind-Computing] not quitea blue screen > > > Hi all, > when I start up this peice of wonderful technology I get a blue screen > with > the options of starting in windows, safe mode orthe one to reset at a date > before the problem accured. > Well I start it in safe mode as I am not able to access the one for reset. > Every time I start the wonderful peice of technology I have to do the same > thing. > Is there a way to reset the hard drive to a date before I got the > problelm. > I thank you for you time. > Paula Kilburn > e-mail [email protected] > Skype paula.kilburn > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ > > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ > For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
