Hi Angel & Kenbu, Here is the billing number & a number in Florida that I am assuming is their main number. Billing In Houston, Texas 281-404-1551. Main somewhere in Florida 561-594-2140.
Hope this helps. Take care. Mike ----- Original Message ----- From: angel...@sbcglobal.net To: blind-computing@jaws-users.com Sent: Sunday, January 03, 2010 5:30 AM Subject: Re: [Blind-Computing] More Magic Jack information: Thank you so much. I will save this post. Ken will love to read it as well. By the way, where did you find the number. I looked all over and couldn't find it. ----- Original Message ----- From: "Mike & Barbara" <mb69ma...@charter.net> To: <blind-computing@jaws-users.com> Sent: Saturday, January 02, 2010 4:01 PM Subject: Re: [Blind-Computing] More Magic Jack information: > Hi Angel, > > Here is the phone number for the Magic Jack billing department in Houston > Texas. > > Billing 281-404-1551 > > This number is strictly for billing questions! I am not sure of their > hours > but, I know for sure that they are open Monday thru Friday and possibly on > Saturdays. Hope this helps. Take care. > Mike > ----- Original Message ----- > From: angel...@sbcglobal.net > To: blind-computing@jaws-users.com > Sent: Friday, January 01, 2010 10:42 PM > Subject: [Blind-Computing] More Magic Jack information: > > > I wrote ken a private message. But, I am writing this to the list because > I > didn't want the list to think I was trying to mislead anyone concerning > the > product or the service. I wasn't aware of this Gold/platinum plan. As > far > as I was aware there were only two plans available. The basic garden > variety 20 dollar annual plan, and what I gather now to be the Platinum > plan > which offers 5 years of service for 59 dollars. Unfortunately, I assume I > will have to pay 69 dollars when 2013 roles around. But, that too might > change. anyway, I assume the two together, the device and the five year > plan would cost 100 dollars. I assume this was what Ken was charged. I > looked on the knowledge base and discovered though his credit card was > charged immediately for this plan, it would be refunded should he return > the > product. If this isn't done he can always file a disputed charge with his > credit card company. Meanwhile he can try the product, and if he doesn't > like it and it is returned, or if he doesn't use the entire 5 years of he > has paid for there is a way those years can be refunded. I didn't read > that > particular article however. I tried to contact customer service to no > avail. But, even they have to get some shut-eye sometimes I suppose. > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
