maybe someone with a free account should suggest that to them. i have a payd 
account so don't get that at all. 

On Dec 11, 2010, at 2:12 PM, Gerald Levy wrote:

> 
> I received the same email response.  Apparently, they can't figure out how to 
> fix this problem.  I'm leery about resetting my IE settings to the factory 
> defaults.  Maybe they need to revise their usage agreement procedure.
> 
> Gerald
> 
> 
> ----- Original Message ----- From: "Rich De Steno" <[email protected]>
> To: <[email protected]>
> Sent: Saturday, December 11, 2010 1:13 PM
> Subject: [Blind-Computing] Serotek's Response to the SA to Go Problem
> 
> 
>> Regarding the failure of SA to Go to work once you agree to the user 
>> agreement, below is Serotek's response to my Email about this issue:
>> 
>> Hi,
>> 
>> We have found that resetting Internet Explorer to its default state (with 
>> the "reset" button in tools / Internet options / Advanced tab usually fixes 
>> this. There's something that gets changed in Internet Explorer, but we 
>> haven't been able to determine what setting is causing the problem.
>> 
>> --
>> Buddy Brannan
>> Serotek Technical Support.
>> http://www.serotek.com
>> Phone: 612-246-4818
>> United Kingdom: 02080-990685
>> Technical Support: 650-249-1000
>> 
>> On Dec 11, 2010, at 9:55 AM, Rich De Steno wrote:
>> 
>> Hi, for your information, many people are not able to use SA to Go, because 
>> when we click on the "I agree" button at the end of the user agreement, the 
>> speech goes silent.  This happens with me and with many people based on 
>> messages that I am reading on the various computer listservs.  There appears 
>> to be some sort of bug that knocks out the speech when the "I agree" button 
>> is clicked.  Please correct this problem so that the program can be used as 
>> intended.  Thanks.
>> 
>> -- 
>> Rich De Steno
>> 
>> 
>> 
>> 
>> 
>> -- 
>> Rich De Steno
>> 
>> 
>> For answers to frequently asked questions about this list visit:
>> http://www.jaws-users.com/help/ 
> 
> 
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