Well, well, I discovered something very interesting. I was able to
successfully log on to SA to Go using IE with no add-ons enabled. In XP,
this version of IE can be launched from the System Tools submenu under the
Accessories submenu under All Programs. So it isn't necessary to reset IE
to the factory defaults to log onto SA to Go after clicking on the Agree
link on the usage agreement page. Just download it using IE with all
add-ons disabled. To make this simple, I created a desktop icon to launch
IE with no add-ons with a hot key.
Gerald
----- Original Message -----
From: "Rich De Steno" <[email protected]>
To: <[email protected]>
Sent: Saturday, December 11, 2010 1:13 PM
Subject: [Blind-Computing] Serotek's Response to the SA to Go Problem
Regarding the failure of SA to Go to work once you agree to the user
agreement, below is Serotek's response to my Email about this issue:
Hi,
We have found that resetting Internet Explorer to its default state (with
the "reset" button in tools / Internet options / Advanced tab usually
fixes this. There's something that gets changed in Internet Explorer, but
we haven't been able to determine what setting is causing the problem.
--
Buddy Brannan
Serotek Technical Support.
http://www.serotek.com
Phone: 612-246-4818
United Kingdom: 02080-990685
Technical Support: 650-249-1000
On Dec 11, 2010, at 9:55 AM, Rich De Steno wrote:
Hi, for your information, many people are not able to use SA to Go,
because when we click on the "I agree" button at the end of the user
agreement, the speech goes silent. This happens with me and with many
people based on messages that I am reading on the various computer
listservs. There appears to be some sort of bug that knocks out the
speech when the "I agree" button is clicked. Please correct this problem
so that the program can be used as intended. Thanks.
--
Rich De Steno
--
Rich De Steno
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