I tried the equivalent of this in Windows 7 and it does seem to work. I
did not hear the first welcome voice, but the voice came up in the
second step of the process and SA to Go did function correctly after I
agreed to the user agreement. Something tells me that Serotek is not
working too hard to solve this problem.
Rich De Steno
On 12/12/2010 9:55 AM, Andre Williams wrote:
If this indeed is a solution for this problem then instructions as to how to
create this shortcut would have been nice. If anyone out there wants to try
this try the following:
Note: going off of memory since I don't use XP anymore.
1. START menu, select PROGRAMS, select ACCESSORIES then select SYSTEM TOOLS.
2. Down arrow to Internet Explorer Disable Add-ins or similar entry.
3. Use your applications key then down arrow to Send or create shortcut or
similar option and hit enter.
4. Go to your desktop and look for your newly created shortcut, or cut the
shortcut from the previous location and paste it on your desktop.
5. Hit Alt plus F4 and attach a hotkey to your new shortcut.
Its still too early to state this is a fix for this problem as it might just
be coincidence that this fixed it. Hopefully many others will try this and
confirm similar results.
Andre
----- Original Message -----
From: "Gerald Levy"<bwaylimi...@verizon.net>
To:<blind-computing@jaws-users.com>
Sent: Sunday, December 12, 2010 6:30 AM
Subject: Re: [Blind-Computing] Serotek's Response to the SA to Go Problem
Well, well, I discovered something very interesting. I was able to
successfully log on to SA to Go using IE with no add-ons enabled. In XP,
this version of IE can be launched from the System Tools submenu under the
Accessories submenu under All Programs. So it isn't necessary to reset IE
to the factory defaults to log onto SA to Go after clicking on the Agree
link on the usage agreement page. Just download it using IE with all
add-ons disabled. To make this simple, I created a desktop icon to launch
IE with no add-ons with a hot key.
Gerald
----- Original Message -----
From: "Rich De Steno"<ironr...@verizon.net>
To:<blind-computing@jaws-users.com>
Sent: Saturday, December 11, 2010 1:13 PM
Subject: [Blind-Computing] Serotek's Response to the SA to Go Problem
Regarding the failure of SA to Go to work once you agree to the user
agreement, below is Serotek's response to my Email about this issue:
Hi,
We have found that resetting Internet Explorer to its default state (with
the "reset" button in tools / Internet options / Advanced tab usually
fixes this. There's something that gets changed in Internet Explorer, but
we haven't been able to determine what setting is causing the problem.
--
Buddy Brannan
Serotek Technical Support.
http://www.serotek.com
Phone: 612-246-4818
United Kingdom: 02080-990685
Technical Support: 650-249-1000
On Dec 11, 2010, at 9:55 AM, Rich De Steno wrote:
Hi, for your information, many people are not able to use SA to Go,
because when we click on the "I agree" button at the end of the user
agreement, the speech goes silent. This happens with me and with many
people based on messages that I am reading on the various computer
listservs. There appears to be some sort of bug that knocks out the
speech when the "I agree" button is clicked. Please correct this problem
so that the program can be used as intended. Thanks.
--
Rich De Steno
--
Rich De Steno
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