I don't believe that is a good thing. They can try running AVG in safe
mode it may have better luck getting rid of it. It sounds like it is in
the boot up sector. I know there are ways of replacing that but it is
not easy from what I remember. They may have to do a reformat but
hopefully someone else has some better ideas.
On 12/27/2010 5:23 PM, Lenny McHugh wrote:
I am trying to help a friend remove a virus from his work computer. Avg did
identify it and reported that it could not be removed because it was in memory.
He did not write the name down but it is in win32. The computer can only be
started in safe mode and if he lets it run it gives a message that chkdsk
should be run with the f switch. That also will not run when the machine is
restarted. He turn system restore off and ran avg and it did not help.
He is using xp professional. He also ran kapersky and it did not help. Any
quick suggestions?
Thanks
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