First, I'm not using Office 2007, but the end result should be the same.
I'd go to the Control Panel, Printers and faxes and see if that
printer is set as your default. While you're there, cancel any
documents that are waiting to be printed for that printer. Also check
to see if that printer is showing Ready.
When you are in Word and click on print, if you tab through those
boxes, you should be able to see if it is set to go to that printer.
If all that is true, we'll have to go on from there. The only time
I've had trouble with the test page continually printing, is when I
first installed my HP and after the test page printed, I forgot to
click on the OK button to say that it had printed correctly.
HTH,
Recently [email protected] wrote:
No. Do you think reinstalling would helP?----- Original Message
----- From: "Betsy Whitney, Dolphin Press" <[email protected]>
To: <[email protected]>
Sent: Sunday, February 20, 2011 6:46 PM
Subject: Re: [Blind-Computing] Need some help with my HP F2400please.
Is this a new installation?
Recently [email protected] wrote:
Hi gang;
could someone please offer some suggestion as to why I am having
this problem with printing a document?
Both the power and USB cables are connected and I get the add
device sound each time I power up the printer. The printer prints
its test page even though I can't remember telling it to do so.
Yet I can't seem to print a document in Word. I am using Office
2007 if that should matter.
I want to believe that the power cord is not faulty since the
printer gets electricity but is it a problem with the USB cable
not feeding data to the unit? Have I made some configuration
accidentally that prevents this from happening?
Your help with this problem would me greatly appreciated and
greeted with the strongest of gratitude since I am way behind in
presenting my monthly report at work in addition to wanting to
print some other important documents for submission to a seminar.
Eagerly awaiting your responses.
Thanks in advance of your generous offerings.
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