Hi Again Fellow Computer Abusers, After doing several tests it was determined that the USB Ports on this Toshiba Laptop, running Windows7, & Jaws 12 latest were not working. We followed the steps below & the USB Ports began working again. These steps will also work for those who are running XP.
1. Go to system properties. Here are 2 ways to open System Properties. A. Press the Windows Key + Pause Key. B. Open the control panel, press the letter S, until you land on System Properties, & press enter. 2. Control + Tab, 2 times to the Hardware Tab. 3. Tab 1 time to Device Manager / Device Manager button, press the spacebar, & tab 1 time to your computer Tree View. 4. Arrow down this list to, Universal Serial Bus controllers, & press right arrow to open. 5. You need to uninstall every item in this list, reboot the computer, & Windows will reinstall everything that you have uninstalled. A. Arrow down the list to highlight 1 item at a time. With each item highlighted, press your applications / context menu key. B. Arrow down the list that opens & press enter on the Uninstall option. Do this on each item in the Universal Serial Bus controllers folder list. C. After you have uninstalled all the items, Press Alt + F4 to close everything, & reboot the computer. When you reboot the computer Windows will reinstall all the drivers that you uninstalled earlier. Doing this got the USB Ports working again in this particular instance. If your USB ports don't work after following the steps above, you have more serious issues. Hope this helps others who might have the same problem. Take care. Mike ----- Original Message ----- From: Mike & Barbara In Arcadia To: Blind Computing Sent: Monday, July 04, 2011 4:51 AM Subject: [Blind-Computing] USB Ports How to fix them? Hi All, A friend has a Toshiba laptop with Windows7. It has been determined that the USB ports are not working. Is there a way to repair them? He has tried updating the drivers but, gets the message that there are no updates available. He has been told that if deletes something in, Universal Serial Bus controllers, in the Device Manager that when the computer is rebooted it will reinstall something or another. Here is the big question! When you open, Universal Serial Bus controllers, how do you know what to delete!? He only has 2 USB ports & around 9 things are showing in there. I'm sorry about being so vague but, I don't know didly sqwat about this! All help will be immensely appreciated. Thank you very much. Take care. Mike For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
