Hi Julie, Just follow the steps below & try your USB ports again. If they don't work after doing the steps, your computer has more serious problems.
1. Go to system properties. Here are 2 ways to open System Properties. A. Press the Windows Key + Pause Key. B. Open the control panel, press the letter S, until you land on System Properties, & press enter. 2. Control + Tab, 2 times to the Hardware Tab. 3. Tab 1 time to Device Manager / Device Manager button, press the spacebar, & tab 1 time to your computer Tree View. 4. Arrow down this list to, Universal Serial Bus controllers, & press right arrow to open. 5. You need to uninstall every item in this list, reboot the computer, & Windows will reinstall everything that you have uninstalled. A. Arrow down the list to highlight 1 item at a time. With each item highlighted, press your applications / context menu key. B. Arrow down the list that opens & press enter on the Uninstall option. Do this on each item in the Universal Serial Bus controllers folder list. C. After you have uninstalled all the items, Press Alt + F4 to close everything, & reboot the computer. When you reboot the computer Windows will reinstall all the drivers that you uninstalled earlier. Doing this got the USB Ports working again in this particular instance. If your USB ports don't work after following the steps above, you have more serious issues. Hope this helps. Take care. Mike ----- Original Message ----- From: julie To: [email protected] Sent: Monday, July 04, 2011 5:34 AM Subject: Re: [Blind-Computing] USB Ports How to fix them? Who do you know numberwise which ports aren't working? I also have 2 on an old computer aopen not working. Have my external drive and usb hub in other two. How do I find what they are linked to? Can reply off list to [email protected] With thanks. Having them fixed would surely help. For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
