I'm the same way. I can read it, but I prefer not to.
At 06:29 PM 2/16/2006, you wrote:
>I see, well apples and oranges! bi-weekly I have a briefing with my super
>and physically write down my assignments myself on word, so I'm the one
>actually putting in the information, I do inbound and outbound, and also
>work with a wide region in which I've basically memorized dates times and
>whatever codes I need to know, if I need a reference then I have every file
>right there on my computer in my documents folder, I find stopping and
>picking up the brail folder is too much time consuming, although I can see
>if you were use to brail, then you would find that mor comfortable; and yes
>things do change, so if a update is needed, then I just handle things
>accordingly; I've never been big on brail, I can use it, but never cared for
>it, good luck in your venture..
>----- Original Message -----
>From: "Charles Rivard" <[EMAIL PROTECTED]>
>To: <[email protected]>
>Sent: Wednesday, February 15, 2006 5:39 PM
>Subject: Re: audyssey: O T for some lists - looks promising
>
>
> > And using braille is the best way, for me, to have it readily accessible.
> > It's right at my fingertips. I always prefer reading something myself
> > over
> > having someone or some thing read to me. I'm a reader, not a listener.
> > ----- Original Message -----
> > From: "James Homuth" <[EMAIL PROTECTED]>
> > To: <[email protected]>
> > Sent: Wednesday, February 15, 2006 2:09 PM
> > Subject: Re: audyssey: O T for some lists - looks promising
> >
> >
> >> IMO it depends on the organization. If you're dealing strictly with
> >> outbound calls and you have a list of numbers to call, there's
> >> nothing saying you can't have it on the computer and read back to
> >> you, if only because you can dial as it's recited. But if you're
> >> running, for instance, a survey, it's fter to have it in braille next
> >> to you... particularly if you've forgotten what question 25 of a
> >> 50-question survey is. Call centers like the one I'm applying to,
> >> though, which is inbound customer service and such, it's far easier
> >> to have everything readily accessible and available while you're
> >> working with that customer.
> >> At 02:24 PM 2/15/2006, you wrote:
> >>>I will be reading my findings to calling customers and have found, during
> >>>my
> >>>8 pervious years of call center experience, that I can read aloud from a
> >>>braille display much more quickly, efficiently, and easily than I can if
> >>>I
> >>>have to listen to my PC reading to me and repeating what it says to a
> >>>customer. Regardless of how noisy my environment, I can still read
> >>>braille.
> >>>Because of the fact that I've been a braille reader since 1960, I would
> >>>much
> >>>rather read something myself than have a machine read to me and then
> >>>convey
> >>>the info to the customer.
> >>>----- Original Message -----
> >>>From: "Eloheem Team" <[EMAIL PROTECTED]>
> >>>To: <[email protected]>
> >>>Sent: Wednesday, February 15, 2006 3:16 PM
> >>>Subject: Re: audyssey: O T for some lists - looks promising
> >>>
> >>>
> >>> >I have been working in a call center for the last year and a half, I
> >>> >find
> >>> > that Jaws along with whatever script you may have to use on your
> >>> > particular
> >>> > program works best, rather than the brail, and scanners or what have
> >>> > you;
> >>> > the reason being is, the brail and scanners take too much time to use,
> >>> > everything can be typed into Ms Word, where you can directly take that
> >>> > information and apply it, time is money no matter the disability; now,
> >>> > you
> >>> > may have to use a scanner for certain documents and such, but if your
> >>> > organization can take a few minutes to put your list to call, on MS
> >>> > Word
> >>> > or
> >>> > data CD, your life will be much easier, especially if you have a
> >>> > "APH,"
> >>> > Appointments per hour!!
> >>> > ----- Original Message -----
> >>> > From: "Charles Rivard" <[EMAIL PROTECTED]>
> >>> > To: <Undisclosed-Recipient:;>
> >>> > Sent: Tuesday, February 14, 2006 12:10 PM
> >>> > Subject: audyssey: O T for some lists - looks promising
> >>> >
> >>> >
> >>> >>I had a job interview yesterday that looks promising. When the
> >>> >>governmental red tape gets stripped away, I may be working for Pearson
> >>> >>Government Solutions as a phone rep. I was told that I might hear
> >>> >>some
> >>> >>news within the next 3 weeks. The pay is not bad, and it will be a 40
> >>> >>hour
> >>> >>a week job that shouldn't bee very difficult to do. The pearson
> >>> >>Government
> >>> >>Solutions staff is pushing very hard in a positive way for this to
> >>> >>happen.
> >>> >>Their managers, all of them, will be touring other call centers where
> >>> >>blind
> >>> >>people are employed in order to familiarize themselves with how blind
> >>> >>employees will be doing call center work. The use of braille displays
> >>> >>will
> >>> >>be a priority at Pearson, and they already are working to get their
> >>> >>training and reverence materials transcribed into braille. This tells
> >>> >>me
> >>> >>that they are flexible, and they do not, or, more importantly, will
> >>> >>not,
> >>> >>want the blind employees to work using speech output only. We will
> >>> >>not
> >>> >>be
> >>> >>limitted in this manner. The interview, and their
> >>> >> reactions to the responses, was very encouraging and refreshing.
> >>> >> I'll
> >>> >> let
> >>> >> you know when I find out more. Thanks.
> >>> >> shepherds are the best beasts
> >>> >>
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