Sony makes some of the best products in VCR (okay old teck) budget DVD or CD, though cheaper brands can be upgraded to better. XBR or BRAViA TV types, for sure. On Thu, 20 Dec 2007, Don wrote:
> It really is great too find that level of support. Sure makes you want too > buy their products. Don > ----- Original Message ----- > From: Lenny McHugh > To: Handyman-Blind > Sent: Thursday, December 20, 2007 4:13 PM > Subject: [BlindHandyMan] tech support > > > Has anyone else received great tech support from Sony? A few years ago I had > some questions about a Sony product and the support was very good. I just > talked to a friend who was trying to help another blind individual with a > Sony digital recorder. Bob finally called Sony and a woman first asked the > model number of the product. Bob explained that both he and his friend were > blind and described the unit. He told where the screen was and how many > buttons were on the top and the side. Within a few minutes the tech located > the product to answer the questions. Bob was first told that he is holding > the unit upsidedown. She then asked Bob to hold until she got a unit. Then > she started operating it and had Bob do the same steps explaining what was > appearing on the screen. That is absolutely the best support that I ever > heard. Just wondering if anyone else had a similar experience. > Lenny http://www.geocities.com/lenny_mchugh/ > > [Non-text portions of this message have been removed] > > > > > > [Non-text portions of this message have been removed] > >
