claudia,
That can't be correct, but I can't imagine how it could be a setup problem.

Only thing that might have been setup wrong is to reverse the hot and cold
hoses, and then
the initial water temp should also be "backwards."

I guess you could see if the hoses are marked H and C, and if they go to the
correct faucets.  If you're not sure which faucet is which, run a load and
feel  the pipes.
Of course you'll need a sighted helper to check the lables on the hoses.

If all that is correct, then the problem is internal to the machine, hope
its still under warrantee.

Tom Fowle

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