On Tue, 10 Dec 2013, Neil Davies wrote:

We've seen this even when we've played with the settings through the customer portal (I'm' in the UK - the provisioning portal allows many such changes).

Are you capturing any evidence of DSL modem state when this occurs?

Well, we saw the problems mostly on medium-short spans, such as 1000-1500 meters. The packet loss wasn't as high as 20%, but it was consistant over time and showed up as errored seconds. I do not work there anymore, and this was 7 years ago.

Interleaving spans bits over longer period of time, so if you're running fast mode and you get a 1ms "hit" on the link, the FEC (forward error correction) gets too many bits corrupted and gets overwhelmed. If one instead has 16ms interleaving, a lot fewer bits from one packet gets corrupted, and FEC can correct the errors.

So your theory about line noise on specific frequencies is probably correct, you're not getting a big enough hit to trigger a re-train, but you're getting enough bit errors to cause post-FEC errors and thus packet loss. A re-train probably identifies the noise on those frequencies and uses them less.

In our DSLAM we could see the frequency band profile via a show command, have you done this?

--
Mikael Abrahamsson    email: [email protected]
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